LakeE.T. (2002). Development of the practice environment scale of the Nursing Work Index.Research in Nursing and Health, 25176–188.
2.
LundstromT.PuglieseG.BartleyJ.CoxJ.GuitherC. (2002). Organizational and environmental factors that affect worker health and safety and patient outcomes.American Journal of Infection Control, 3093–106.
MentesJ.CulpK.MaasM.RantzM. (1999). Acute confusion indicators: Risk factors and prevalence using MDS data.Research in Nursing and Health, 2295–105.
5.
Missouri Department of Health and Senior Services. (2002). 2001 consumer's guides to managed care in Missouri: 2000 HEDIS quality indicators. Jefferson City: DHSS. Retrieved July 10, 2002, from http:www.health.state.mo.usManaged-Caredisclaimer_rsrchinfo2.htm.
6.
PartridgeL.SzlykC. I. (2000). National Medicaid Hedis Database/Benchmark Project: Pilot-year experience and benchmark results. New York: The Commonwealth Fund. Retrieved July 10, 2002 from, http:www.cmwf.orgprogramsqualitypartridge_hedis_366.asp.
7.
RantzM.J.Zwygart-StauffacherM.PopejoyL.GrandoV.T.MehrD.R.HicksL.L., et al. (1999). Nursing home care quality: a multidimensional theoretical model integrating the views of consumers and providers.Journal of Nursing Care Quality, 14 (1), 16–37.
8.
Steering Committee. (2002). Nursing's agenda for the future. Washington, DC: ANA Publications.