Service-Oriented Quality Control. Carol A. King. The Cornell Hotel and Restaurant Administration Quarterly,vol. 25,no. 3,November 1984,pp. 92-98. School of Hotel Administration,327 Statler Hall Cornell University,Ithaca,NY 14853-0223. $25 annual subscription
Available accessOtherFirst published online October, 1985
Service-Oriented Quality Control. Carol A. King. The Cornell Hotel and Restaurant Administration Quarterly,vol. 25,no. 3,November 1984,pp. 92-98. School of Hotel Administration,327 Statler Hall Cornell University,Ithaca,NY 14853-0223. $25 annual subscription