The Critical Incident Technique in Hospitality Research: An Illustration from the UK Lodge Sector. Roger J. Callan. Tourism Management,vol. 19,no. 1,February 1998,pp. 93-98. Elsevier Science Customer Support Department,P.O. Box 945,New York,NY 10010. $640 annual subscription

The Critical Incident Technique in Hospitality Research: An Illustration from the UK Lodge Sector. Roger J. Callan. Tourism Management,vol. 19,no. 1,February 1998,pp. 93-98. Elsevier Science Customer Support Department,P.O. Box 945,New York,NY 10010. $640 annual subscription