Determinants of Job Satisfaction of Municipal Government Employees

Adams J. 1963. Toward an understanding of inequity. Journal of Abnormal Psychology 67: 422–36.

Agho A. Mueller C. Price J. . 1993. Determinants of employee job satisfaction: An empirical test of a causal model. Human Relations 46: 1007–27.

Arvey R. Bouchard T. Segal N. Abraham L. . 1989. Job satisfaction: Environmental and genetic components. Journal of Applied Psychology 74: 187–92.

Barber A. Dunham R. Formisano R. . 1992. The impact of flexible benefits on employee satisfaction: A field study. Personnel Psychology 45: 55–75.

Bedeian A. Ferris G. Kacmar K. . 1992. Age, tenure, and job satisfaction: A tale of two perspectives. Journal of Vocational Behavior 40: 33–48.

Behn R. 1995. The big questions of public management. Public Administration Review 55: 313–24.

Berry W. Feldman S. . 1985. Understanding regression assumptions. Newbury Park, Calif.: Sage.

Blau G. 1999. Testing the longitudinal impact of work variables and performance appraisal satisfaction on subsequent overall job satisfaction. Human Relations 52: 1099–113.

Blegen M. Mueller C. . 1987. Nurses' job satisfaction: A longitudinal analysis. Research in Nursing & Health 10: 227–37.

Bretz R. Milkovich G. Read W. . 1992. The current state of performance appraisal research and practice: Concerns, directions and implications. Journal of Management 18: 321–52.

Brief A. 1998. Attitudes in and around organizations. Thousand Oaks, Calif.: Sage.

Brown K. Mitchell T. . 1993. Organizational obstacles: Links with financial performance, customer satisfaction, and job satisfaction in a service environment. Human Relations 46: 725–57.

Brush D. Mock M. Pooyan A. . 1987. Individual demographic differences and job satisfaction. Journal of Occupational Behavior 8: 139–55.

Burns J. Peltason J. Cronin T. Magleby D. . 1998. State and local politics. Upper Saddle River, N.J.: Prentice Hall.

Cranny C. Smith P. Stone E. , eds. 1992. Job satisfaction: How people feel about their jobs and how it affects their performance. New York: Lexington Books.

Cropanzano R. Folger R. . 1996. Procedural justice and worker motivation. In Motivation and leadership at work, 72–83. Steers R. M. Porter L. W. Bigley G. A. , eds. New York: McGraw-Hill.

Daley D. 1986. Humanistic management and organizational success: The effect of job and work environment characteristics on organizational effectiveness, public responsiveness, and job satisfaction. Public Personnel Management 15: 131–42.

Deming W. 1986. Out of the crisis. Cambridge: MIT Center for Advanced Engineering Study.

Dobbins G. Cardy R. Platz-Vieno S. . 1990. A contingency approach to appraisal satisfaction: An initial investigation of the joint effects of organizational and appraisal characteristics. Journal of Management 16: 619–32.

Emmert M. Taher W. . 1992. Public sector professionals: The effects of public sector jobs on motivation, job satisfaction and work involvement. American Review of Public Administration 22: 37–48.

Eulberg J. O'Connor E. Peters L. Watson T. . 1984. Performance constraints: A selective review of relevant literature. Psychological Documents (microfiche).

Ganzach Y. 1998. Intelligence and job satisfaction. Academy of Management Journal 41: 526–39.

Greenberg J. 1990. Organizational justice: Yesterday, today, and tomorrow. Journal of Management 16: 399–432.

Hackman J. Oldham G. . 1980. Work redesign. Reading, Mass.: Addison-Wesley.

Herzberg F. 1968. One more time: How do you motivate employees? Harvard Business Review 46: 53–62.

Hopkins A. 1983. Work and job satisfaction in the public sector. Totowa, N.J.: Rowman & Allanheld.

Iverson R. Maguire C. . 2000. The relationship between job and life satisfaction: Evidence from a remote mining community. Human Relations 53: 807–39.

James L. James L. . 1992. Psychological climate and affect: Test of a hierarchical dynamic model. In Job satisfaction: How people feel about their jobs and how it affects their performance, 89–117. Cranny C. J. Smith P. C. Stone E. F. , eds. New York: Lexington Books.

Jones A. James L. . 1979. Psychological climate: Dimensions and relationships of individual and aggregated work environment perceptions. Organizational Behavior and Human Performance 23: 201–50.

Kahn R. 1972. The meaning of work: Interpretation and proposals for measurement. In The human meaning of social change, 159–203. Campbell A. Converse P. E. , eds. New York: Russell Sage Foundation.

Kikoski J. 1999. Effective communication in the performance appraisal interview. Public Personnel Management 28: 301–22.

Kristof A. 1996. Person-organization fit: An integrative review of its conceptualizations, measurement, and implications. Personnel Psychology 49: 1–49.

Lewis G. 1991. Turnover and the quiet crisis in the federal civil service. Public Administration Review 51: 145–55.

Lewis-Beck M. 1980. Applied regression. Beverly Hills, Calif.: Sage.

Liou K. Sylvia R. Brunk G. . 1990. Non-work factors and job satisfaction revisited. Human Relations 43: 77–86.

Locke E. 1976. The nature and causes of job satisfaction. In Handbook of industrial and organizational psychology, 1297–349. Dunette M. D. , ed. Chicago: Rand McNally.

Dunette M. D. , ed. 1984. Job satisfaction. In Social psychology and organizational behavior. Gruneberg M. Wall T. , eds. New York: John Wiley & Sons.

Maslow A. 1954. Motivation and personality. New York: Harper & Row.

McFarlin D. Sweeney P. . 1992. Distributive and procedural justice as predictors of satisfaction with personal and organizational outcomes. Academy of Management Journal 35: 626–37.

Mero N. Motowidlo S. . 1995. Effects of rater accountability on the accuracy and the favorability of performance ratings. Journal of Applied Psychology 80: 517–24.

Motowidlo S. 1996. Orientation toward the job and organization. In Individual differences and behavior in organizations, 175–208. Murphy K. R. , ed. San Francisco: Jossey-Bass.

Mottaz C. 1985. The relative importance of intrinsic and extrinsic rewards as determinants of work satisfaction. Sociological Quarterly 26: 365–85.

Mowday R. 1996. Equity theory predictions of behavior in organizations. In Motivation and leadership at work, 53–71. Steers R. M. Porter L. W. Bigley G. A. , eds. New York: McGraw-Hill.

Murray M. Atkinson T. . 1981. Gender differences in correlates of job satisfaction. Canadian Journal of Behavior Science 13: 44–52.

Nachmias D. 1988. The quality of work life in the federal bureaucracy: Conceptualization and measurement. American Review of Public Administration 18: 165–73.

Organ D. Ryan K. . 1995. A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology 48: 775–802.

Perry J. Wise L. . 1990. The motivational bases of public service. Public Administration Review 50: 367–73.

Peters L. O'Connor E. . 1988. Measuring work obstacles: Procedures, issues, and implications. In Facilitating work effectiveness, 105–24. Schoorman F. D. Schneider B. , eds. Lexington, Mass.: Lexington Books.

Peters L. O'Connor E. Eulberg J. . 1985. Situational constraints: Sources, consequences, and future considerations. In Research in personnel and human resources management, 79–113. Rowland K. M. Ferris G. R. , eds. Greenwich, Conn.: JAI Press.

Pool S. 1997. The relationship of job satisfaction with substitutes of leadership, leadership behavior, and work motivation. Journal of Psychology 131: 271–83.

Price J. Mueller C. . 1981. A causal model of turnover for nurses. Academy of Management Journal 24: 543–65.

Reilly C. Chatman J. Caldwell D. . 1991. People and organizational culture: A profile comparison approach to assessing person-organizational fit. Academy of Management Journal 34: 487–516.

Reiner M. Zhao J. . 1999. The determinants of job satisfaction among United States Air Force security police. Review of Public Personnel Administration (summer): 5–18.

Roberts G. 1998. Perspectives on enduring and emerging issues in performance appraisal. Public Personnel Management 27: 301–20.

Robie C. Ryan A. Schmieder R. Parra L. Smith P. . 1998. The relation between job level and job satisfaction. Group & Organizational Management 23: 470–95.

Roethlisberger F. 1941. The Hawthorne experiments. In Classics of organizational behavior. Natemeyer W. E. Goldberg J. S. , eds. Danville, Ill.: Interstate Printers.

Roethlisberger F. Dickson W. . 1939. Management and the worker. Cambridge: Harvard University Press.

Romzek B. 1990. Employee investment and commitment: The ties that bind. Public Administration Review 50: 374–82.

Salancik G. Pfeffer J. . 1978. A social information processing approach to job attitudes and task design. Administrative Science Quarterly 23: 224–53.

Scarpello V. Campbell J. . 1983. Job satisfaction: Are all the parts there? Personnel Psychology 36: 577–600.

Schnake M. 1991. Organizational citizenship: A review, proposed model, and research agenda. Human Relations 44: 735–59.

Sheppard B. Lewicki R. Minton J. . 1992. Organizational justice: The search for fairness in the workplace. New York: Lexington Books.

Smith P. Kendall L. Hulin C. . 1969. The measurement of satisfaction in work and retirement. Chicago: Rand-McNally.

Smith P. Smits S. Hoy F. . 1998. Employee work attitudes: The subtle influence of gender. Human Relations 51: 649–66.

Spector P. 1997. Job satisfaction: Application, assessment, causes and consequences. Thousand Oaks, Calif.: Sage.

Starling G. 1998. Managing the public sector. Fort Worth, Tex.: Harcourt Brace.

Stone E. 1992. A critical analysis of social information processing: Models of job perceptions and job attitudes. In Job satisfaction: How people feel about their jobs and how it affects their performance, 21–52. Cranny C. J. Smith P. C. Stone E. F. , eds. New York: Lexington Books.

Summers T. DeCotiis T. . 1988. An investigation of sex differences in job satisfaction. Sex Roles 18: 679–89.

Tait M. Padgett M. Baldwin T. . 1989. Job and life satisfaction: A reevaluation of the strength of the relationship and gender effects as a function of the date of the study. Journal of Applied Psychology 74: 502–7.

Ting Y. 1997. Determinants of job satisfaction of federal government employees. Public Personnel Management 26: 313–34.

Trevino L. 1992. The social effects of punishment in organizations: A justice perspective. Academy of Management Review 17: 647–76.

Vasu M. Stewart D. Garson G. . 1998. Organizational behavior and public management. New York: Marcel Dekker.

Vecchio R. 1982. Predicting worker performance in inequitable settings. Academy of Management Review 7: 103–10.

Walton M. 1986. The Deming management method. New York: Perigee.

Wanous J. Reichers A. . 1996. Estimating the reliability of a single-item measure. Psychological Reports 78: 631–34.

Wanous J. Reichers A. Hudy M. . 1997. Overall job satisfaction: How good are single-item measures? Journal of Applied Psychology 82: 247–52.

Wanous J. Poland T. Premack S. Davis G. . 1992. The effects of met expectations and newcomer attitudes and behaviors: A review and meta-analysis. Journal of Applied Psychology 77: 288–97.

Watson D. Slack A. . 1993. General factors of affective temperament and their relation to job satisfaction over time. Organizational Behavior and Human Decision Processes 54: 181–202.

Witt L. Nye L. . 1992. Gender and the relationship between perceived fairness of pay or promotion and job satisfaction. Journal of Applied Psychology 77: 910–17.

Zeffane R. 1994. Correlates of job satisfaction and their implications for work redesign. Public Personnel Management 23: 61–75.