Abstract
In this introduction, we discuss social issue research in the management and family business literatures, focusing on ethics, corporate social responsibility, and philanthropic practices of family enterprises. Next, we introduce and highlight four articles accepted for publication. The editorial concludes by presenting future research questions at the social issues—family business interface. Our review of 35 articles, as well as those included in this Special Issue, suggest that family businesses are more attuned and attentive to social issues and stakeholders than nonfamily business. Noneconomic motivations (e.g., reputation, socioemotional wealth, and stewardship) appear particularly salient to family enterprises.
Keywords
Climate change, environmental pollution, population growth, widespread patterns of inequality, and increasing levels of youth unemployment are only some of the major social issues facing society in the coming century (ISSC & UNESCO, 2013). Given that governments and social institutions seem to be unable to tackle these challenges on their own, prosocial behavior is proclaimed to be of increasing importance among individuals and both profit- and nonprofit organizations (McCann, 1983). This special issue of Family Business Review focuses on the potential role and contributions of family enterprises in dealing with these social issues. Before discussing the current state of knowledge within the family business literature and introducing the four articles in this Special Issue, this article first defines “social issues” and provides a brief broad historical perspective on the developments within the field. We conclude with research questions scholars may wish to address in the future.
Social Issues: An Historical Perspective
Humans are inherently social beings (Weber, 1978), reflected in “their attachment to families, commitment to social norms and institutions (school, employment), involvement in these activities, and their belief that these things are important” (Hirschi, 1969, p. 16). As such, human behavior cannot be fully studied in isolation of the social institutions, relationships, or processes of a given social system (Hunt, 1978/2005). Within these social systems, individuals have perceptions about the ideal social life (Lauer, 1976), which permits sociologists to identify “social issues or problems” arising when a substantial part of a social order identifies behaviors that violate the generally accepted or approved norms (Merton & Nisbet, 1971). These perceptions also allow for the recognition of prosocial behaviors, such as helping, sharing, donating, cooperating or volunteering (Brief & Motowidlo, 1986).
It has been suggested that businesses, as well as individuals, fulfill a significant role in the social system (Donham, 1927; Usher, 1924). Providing labor, income, products, and services, businesses create social benefits and help others satisfy their needs. At the same time, businesses are also responsible for creating social costs, manifested in activities and outcomes such as poor labor or environmental practices, or other unethical behaviors. Notwithstanding some economists (Friedman, 1962; Levitt, 1958) providing arguments for an emphasis on firm efficiency, a vast number of researchers assert that businesses have a fundamental moral responsibility to uphold the claims of stakeholders unrelated to the interest of shareholders (Davis, 1960; Donaldson & Preston, 1995; Freeman, 1984). Similarly, the ubiquity, size, and market power of business and corporate interests around the globe create a role and responsibility for them to be attentive not only to the interests of shareholders but also to the social interests of society at large.
Recent interest in the study of corporate social responsibility (CSR), defined as “the firm’s considerations of, and response to, issues beyond the narrow economic, technical, and legal requirements of the firm to accomplish social benefits along with traditional and economic gains which the firm seeks” (Davis, 1973, p. 312), has grown, as witnessed by the 588 articles and 102 books included in a recent review of the CSR literature by Aguinis and Glavas (2012). CSR activities can include proactive environmental strategies, philanthropy, ethics, engagement in community activities, and employment strategies for minority groups or disabled persons. While CSR and social issues have been frequently discussed within the management literature during the past century, fewer studies have examined this issue within the context of family enterprises. Nevertheless, research illustrates that the family firms’ social behavior toward their stakeholders differs from that of nonfamily firms (Bingham, Dyer, Smith, & Adams, 2011; Miller, Lee, Chang, & Le Breton-Miller, 2009), and as a result, the genesis of this “Social Issues in the Family Enterprise” Special Issue was born. Given the focus of the articles selected for publication in this issue, the remainder of this literature review will focus only on a select group of themes, namely CSR, ethics, and philanthropy.
Within the general management literature, a detailed multilevel and multidisciplinary theoretical framework on CSR has been developed (Aguinis & Glavas, 2012). Among others, the authors discuss that at the institutional level, institutional and stakeholder pressures regarding CSR can influence the reputation of the firm or the resulting choices made by their customers. At the organizational and individual levels, instrumental and normative CSR motives influence resource deployments, employee perceptions, organizational identity, and all these factors have an impact on a wide range of outcomes, such as firm performance, market- or organizational-related capabilities and employee engagement. Furthermore, Aguinis and Glavas (2012) provided several suggestions for mediating and moderating variables that can affect these relationships. Nevertheless, inconsistencies still remain in research findings regarding the (financial) performance results of CSR (Barnett, 2007; Margolis & Walsh, 2003). Moreover, within the CSR research field, much attention is given to the social context as researchers have illustrated that CSR-practices differ among countries and how and why they change (Campbell, 2007; Matten & Moon, 2008).
Whereas some authors see CSR as an all-encompassing term for the prosocial behavior of businesses, other researchers have examined the specific topics of ethics or philanthropy. Business ethics can be defined as “moral rules, standards, codes, or principles which provide guidelines for right and truthful behavior in specific situations” (Lewis, 1985, p. 382). As for CSR, which is sometimes referred to as a type of ethical behavior (and further illustrating conceptual problems in this field), review articles that discuss empirical findings (Ford & Richardson, 1994; O’Fallon & Butterfield, 2005), or findings related to specific groups, such as entrepreneurs (Hannafey, 2003) or small businesses (Spence, 1999), are available. In this research, the use of both normative (i.e., how individuals are supposed to behave given institutional, religious, or other types of norms and standards) and contextual concepts (i.e., the context of ethical behavior, such as organizational climates) illustrates that a multilevel framework also enhances findings in this academic field (Kahn, 1990).
Finally, and consistent with Godfrey (2005, p. 778), we define philanthropy as “an unconditional transfer of cash or other assets to an entity or a settlement or cancellation of its liabilities in a voluntary nonreciprocal transfer by another entity acting other than as an owner.” In the first instance, researchers have mainly discussed the businesses’ motives behind these types of resource transfers, and have emphasized issues, such as generating goodwill or positive publicity, boosting employee morale, or identifying individual moral drivers (Bekkers & Wiepking, 2011; Porter & Kramer, 2002; Shaw & Post, 1993). Secondly, the effect of philanthropic behavior on outcomes as financial performance and shareholder value remains a critical question (Godfrey, 2005; Van Beurden & Gössling, 2008).
To summarize, individuals, families, and organizations are intrinsically linked to society through multiple social relationships. Individuals and businesses can cause social problems, but also have a responsibility in solving these social issues. So far, we briefly discussed academic research conducted in the areas of CSR, business ethics, and corporate philanthropy. Next, we provide a literature overview of social issues within the context of family enterprises.
Social Issues in Family Enterprises
The literature surrounding social issues within family enterprises has increased dramatically in the past years through a broad range of topics. The works of Adams, Taschian, and Shore (1996) and Gallo (2004) were some of the first scholarly activities to focus on the social issues of family enterprises. Adams et al. (1996), through their qualitative research design, compared the ethical practices of family and nonfamily businesses. They found that family businesses did not often have a formal code of ethics, but they were more likely to model ethical behaviors through their actions. Gallo (2004) took a different direction by considering the social responsibility of firms to their local communities. Specifically, he found that family businesses were more likely than their nonfamily business counterparts to create wealth and to deliver products for the common good of the community.
Dyer and Whetten (2006) built on these earlier works by considering the corporate social performance of family businesses in the S&P 500. In their study, these authors found that family ownership and management do matter, as family firms were more likely than their nonfamily counterparts to be more fully engaged in socially responsible concerns (e.g., community, environment). Furthermore, they posited family firms are more likely to engage in these activities, as these firms are more concerned “about image and reputation and a desire to protect family assets” (2006, p. 785). This perspective—that family firms are not only motivated by an economic incentive but also by a noneconomic motivation to engage in socially responsible behaviors—is a theme that consistently emerges throughout the recent surge of research on the social practices of family enterprises.
Multiple theories and perspectives have been used to better understand the phenomenon of why family enterprises behave differently than their nonfamily competitors in relation to social issues. Although the following list is neither exhaustive nor in any order of ranking, these theories have been employed to better understand social issues in family enterprises: social identity theory (Bingham et al., 2011), stewardship theory (Craig & Dibrell, 2006; Neubaum, Dibrell, & Craig, 2012), agency theory (e.g., McGuire, Dow, & Ibrahim, 2012), behavioral agency model (e.g., Cennamo, Berrone, Cruz, & Gomez-Mejia, 2012; Neubaum et al., 2012), stakeholder theory (Cennamo et al., 2012; Déniz-Déniz & Suárez, 2005; Mitchell, Agle, Chrisman, & Spence, 2011; Neubaum et al., 2012; Zellweger & Nason, 2008), institutional theory (Berrone, Cruz, Gomez-Mejia, & Larraza-Kintana, 2010; Campopiano & De Massis, 2014; Mitchell et al., 2011), social exchange theory (e.g., Long & Mathews, 2011), sustainable family business theory (Fitzgerald, Haynes, Schrank, & Danes, 2010; Niehm, Swinney, & Miller, 2008), and resource-based view (e.g., Sharma & Sharma, 2011).
With the possible exception of stakeholder theory (e.g., Mitchell et al., 2011), the behavioral agency model in the form of socioemotional wealth has seemingly become the theoretical foundation for most family business research dealing with social issues. Socioemotional wealth, “or the stock of affect-related value that the family has invested in the firm” (Berrone et al., 2010, p. 82), is considered to be a primary motivator for family businesses to engage in responsible corporate practices. Berrone et al. (2010), in their study of firms who were required to report their emission levels to regulatory agencies, found that family firms had significantly better environmental performance than their nonfamily competitors. The impetus for these family firms to engage in pollution reduction strategies beyond regulatory requirements was the result of their desire to maintain socioemotional wealth, whereas nonfamily firms were motivated by the incentives to maximize economic wealth. More recently, this work was further extended through the development of FIBER, “which stands for Family control and influence, Identification of family members with the firm, Binding social ties, Emotional attachment of family members, and Renewal of family bonds to the firm through dynastic succession” (Berrone, Cruz, & Gomez-Mejia, 2012, p. 259). Overall, socioemotional wealth is a prevalent theoretical foundation that enables scholars to better understand why family businesses behave differently in regard to social issues, such as the environment (e.g., Berrone et al., 2010; Neubaum et al., 2012).
With regard to the conceptualization of the family, scholars have taken prevalent family business literature constructs, such as familiness (Habbershon & Williams, 1999) to explore social issues. Key family constructs include family involvement (e.g., Bingham et al., 2011; Niehm et al., 2008; O’Boyle, Rutherford, & Pollack, 2010), family ownership (e.g., Berrone et al., 2010), family management (e.g., Wu, 2006), familiness (e.g., Blodgett, Dumas, & Zanzi, 2011), family heterogeneity (e.g., Déniz-Déniz & Suárez, 2005), family cohesion (Long & Mathews, 2011), and family control and influence (e.g., Hauswald & Hack, 2013) to provide the linkages between characteristics of the family and the social outcomes of the firm.
Of the varying conceptualizations of family and the family’s impact on the firm in relation to socially related inquiries, family involvement seems to be prevalent (e.g., Bingham et al., 2011; Niehm et al., 2008; O’Boyle et al., 2010). Although there are varying definitions and measures of family involvement, we follow O’Boyle et al.’s (2010, p. 311) definition, which suggests “family involvement represents a substantial family presence in ownership, governance, management, succession, and/or employment.” In this study, O’Boyle et al. (2010) discovered ethical focus by the family firm mediated the family involvement to firm performance relationship. Using different definitions, Bingham et al. (2011) found that the extent of family involvement will lead to differing emphasis on CSR initiatives. Furthermore, Niehm et al. (2008) highlighted family firms with higher family involvement will be more likely to have a stronger commitment to their community, greater community support, and a deeper sense of community within the community where their business was located.
From a social context, authors examined family businesses in areas, such as CSR (e.g., Campopiano & De Massis, 2014; Chrisman, Chua, & Zahra, 2003; Niehm et al., 2008), corporate social performance (e.g., Bingham et al., 2010; Dyer & Whetten, 2006), proactive stakeholder engagement (e.g., Cennamo et al., 2012), ethical climate (Duh, Belak, & Milfelner, 2010; Kidwell, Kellermanns, & Eddleston, 2012), ethical focus (O’Boyle et al., 2010), benevolence (Hauswald & Hack, 2013), organizational virtue orientation (i.e., integrity, empathy, warmth, courage, conscientiousness, and zeal; Payne, Brigham, Broberg, Moss, & Short, 2011), and the natural environment (Berrone et al., 2010; Craig & Dibrell, 2006; Neubaum et al., 2012; Sharma & Sharma, 2011). An overview of the literature of social issues within the family enterprise is provided in Table 1.
Overview of the Articles Addressing Social Issues in Family Enterprises.
Development of and Contents in this Issue
The Special Issue Call for Submission included a diversity of topical issues and theoretical perspectives to understand the social issues related to family enterprises, and we were particularly pleased with the articles we attracted. The 21 articles initially submitted studied family firms from South America, Asia, Europe, and North America, which reflects the growing reach of family business research, as well as the widespread interest in social issues research. Topics included CSR, philanthropy and family foundations, virtues of family business, social interactions and social capital, community involvement, eco-certification, environmental performance, and diversity. Two external reviewers and a team of at least two of the special issue editors reviewed each manuscript during each round of review. Ultimately, after at least three rounds of the blind review process, four empirical papers were selected for publication. As editors, we were pleased with the diversity of topics (i.e., CSR, eco-certification, and philanthropy) and contexts (i.e., China, Italy, Spain, and the United States) reflected in the accepted articles.
Our special issue begins by taking a broad view of social practices and focuses on the patterns of CSR engagement of family firms. In their case study analysis of 12 Spanish family firms, Marques, Preses, and Simon (2014) provide insights into how family firms view their socially responsible practices. These authors examine the scope of CSR practices (i.e., workplace, marketplace, environmental and community practices) and intensity of CSR engagement of family firms to conclude that family firms with high family involvement tend to have higher levels of CSR performance. In particular, Marques et al. find that family firms emphasized “people-related” CSR (i.e., workplace and community CSR practices) over environmental or marketplace activities. Like several of the other articles in this special issue, this article creates distinctions between the influence of family ownership and family involvement on the social practices of family businesses. These authors argue that family involvement provides the mechanism by which family values are transferred into the consideration of firm stakeholders. Furthermore, family values may not only influence the salience of specific stakeholders but may also affect the value of the benefits that potential stakeholders provide to the family.
In the second article, “Sustainable Certification for Future Generations: The Case of Family Business,” Delmas and Gergaud (2014) take a more narrow view of social practices and introduce the next generation as an influential stakeholder in decisions related to social issues. The authors focus on better understanding the process by which current family business owners make long-term decisions, especially those related to the adoption of sustainable practices. Testing their thesis on a sample of 281 family and nonfamily-owned wineries in the United States, Delmas and Gergaud (2014) provide previously overlooked insights into the forward-looking behavior of the family business community. Of note, the article is one of few published works to examine the role of intergenerational succession intention in the strategic decision-making process. Specifically, this study finds that while family businesses, in general, were no more likely to adopt eco-certification practices, those family businesses that intended to pass their firm down to the next generation were more likely to adopt such practices. For those family businesses that intended to pass the firm down to the next generation, the motivations to adopt eco-certification in order to improve product quality were particularly strong. As such, this study finds that the unique characteristic of family businesses, namely the intention to pass ownership and control to the next generation, is a defining, and influential characteristic that not only differentiates family firms from nonfamily firms, but also creates a unique logic that fosters a long-term orientation and engages both market-based and prosocial action. Drawing attention to the role of incumbent owners’ stewardship of the natural environment enhances the appreciation of family business contribution to the social and economic fabric of all communities.
Our last two articles focus directly on one aspect of social issues, namely philanthropy. Our third article, “Firm Philanthropy in Small- and Medium-Sized Family Firms: The Effects of Family Involvement in Ownership and Management,” by Campopiano, De Massis, and Chirico (2014), examines how family ownership and involvement in management fosters or hinders altruistic activities, specifically through the discretionary wealth transfer of their net income to stakeholders, that is, philanthropy. In their study of 130 Italian family firms, these authors shed light on these previously underexplored prosocial behaviors within the family business context. As they highlight, most of what is known about “giving” emanates from research of larger, more established firms. However, the majority of firms around the globe tend to be small- and medium-sized, many of which are family firms. Campopiano et al. find that the relationships between family ownership and philanthropic behavior are significantly affected by the level of family involvement in management. When both family ownership and involvement are high, philanthropy propensity suffers; when family ownership is high and family involvement is low, philanthropy propensity increases. Thus, family businesses’ prosocial behaviors, such as philanthropy, are heterogeneous and are a function of both the level of family ownership and family involvement in the management of the firm.
The issue closes with an article titled, “Does Family Involvement Make Firms Donate More? Empirical Evidence from Chinese Private Firms,” which also examined the propensity of family firms to engage in philanthropy. In their study of 2,921 private Chinese firms, Dou, Zhang, and Su (2014) examined the relationships between (a) family ownership, (b) family involvement in management, and (c) the duration of family control and the firm’s participation in charitable giving. These authors further tested whether or not the willingness of the next generation to assume control of the firm altered these relationships. These authors found that although family ownership and duration of control were positively associated with charitable giving, the next generations’ unwillingness to assume control of the firm weakened the positive family ownership–charitable giving relationship. Like the Delmas and Gergaud (2014) article, this study reinforces the role of the next generation of family business leaders on the long-term orientation and prosocial behavior of family firms.
Recommendations for Future Research
The collection of articles in this Special Issue, as well as questions that have emerged from reading these articles, presents numerous opportunities for future research. First, these articles suggest that future studies considering the social behaviors of family firms should further examine the complementary and contrasting effects of family ownership and family management in the firm. If family firms are positively predisposed to consider a wider array of social stakeholders and more vigorously pursue prosocial behaviors, then through what mechanisms (i.e., ownership or management) are those values conveyed and transformed into organizational outcomes? Similarly, is the scope of CSR-related activities that a family firm may pursue altered by the extent to which the firm is either family owned, or family managed? Does family ownership or management engage a different set of social values or make different sets of stakeholders more salient for family firms? For example, might family firm ownership be more strongly associated with CSR-activities related to reputational benefits (i.e., philanthropy or community involvement) while family management be more strongly related to socially responsible workplace or marketplace activities? Furthermore, to what extent does the conceptualization and measurement of family influence or involvement have an effect on the varying social issues described in this special issue?
Second, articles in this special issue highlight the critical role that future generations play within the family firm. While prior studies (e.g., Dyer & Whetten, 2006) have shown that family businesses were more fully engaged in socially responsible concerns, two studies presented here suggest succession intentions and the willingness of future generations to assume control of the firm are critical contingencies in the social behavior of family firms. Thus, family firms with succession plans or intentions view their social responsibilities differently from those family firms without such plans. This presents two important research questions. First, what role do succession intentions play in the impetus for family firms to pursue socially responsible goals? Is this intention a critical and igniting incident in this process? Second, what also remains unknown is by what mechanisms does this shift in the salience of social issues become engaged? Do succession intentions foster a long-term orientation within family firms, which in turns leads them to be more mindful of their social responsibilities? Or, does the input, perspectives, and consideration of the successive generations (who are likely to possess more progressive, prosocial attitudes than their parents) alter the prevailing thinking within family firms and enact a new set of values that foster the pursuit of a wider range of organizational goals, including socially responsible actions? In other words, when, and by what means, does a family firm evolve into a firm that embraces its social and environmental obligations?
Third, while several studies examining the CSR practices of family firms across multiple countries were submitted for consideration for this special issue, regretfully none of these articles made it to print. Nevertheless, these articles addressed important questions as future researchers should consider the effect of national context on the scope and level of social practices of family businesses (Campbell, 2007; Matten & Moon, 2008). For example, do family firms from different countries place greater or lesser emphasis on some CSR practices than others? Do cultural dimensions, such as time orientation (Brigham, Lumpkin, Payne, & Zachary, 2014; Sharma, Salvato, & Reay, 2014), collectivism, or risk aversion, or institutional settings, such as country-specific levels of corruption (Payne, Moore, Bell, & Zachary, 2013) play a role in this process? One limitation of all the studies in this special issue is their single-country focus. Researchers may consider replicating this work in other countries or cultural settings.
Fourth, what is the nature of the relationship between family firms’ desire to maintain socioemotional wealth and their prosocial or CSR activities? Like an organizational emphasis on CSR, efforts to maintain socioemotional wealth can help firms keep their long-term focus, sometimes at the expense of short-term gains. The pursuit of both CSR and socioemotional wealth requires the family firm to be adept at evaluating tradeoffs between long-term and short-term choices, as well as balancing financial and nonfinancial concerns. Perhaps these skills, along with their multitemporal mindset (Le Breton-Miller & Miller, 2011), may enable family firms to more vigorously and effectively pursue positive CSR practices. Drawing from the CSR literature on greenwashing (Laufer, 2003), scholars may want to consider the extent family firms engage in family washing to accrue the benefits associated with being a socially responsible family business. Specifically, do some family firms portray themselves as being more proactively involved in social issues than they actually are (i.e., family washing) to accrue the economic or socioemotional benefits from their stakeholders? Alternatively, are family businesses held to a different social standard than nonfamily firms? Are family firms’ social violations more seriously punished by stakeholders, who might view such violations as more personal than similar violations of conduct by nonfamily firms?
Fifth, we would like to encourage researchers to explore different units of analysis when examining social issues in a family firm context. Whereas the two philanthropy articles in this special issue examine family firm donations, families might develop specific structures for philanthropy purposes, such as family foundations (Gersick & Neus, 2014; Lathram, 2003). More research is needed on reasons to develop these organizations, their strategies, and governance structures (Lungeanu & Ward, 2012).
Sixth, much of the existing research in our review of the literature compared the social practices of family and nonfamily firms. While this research is insightful, we believe is it time for family business scholars to direct their focus on the heterogeneity of family enterprises. The effects of variance in generation, succession, ownership, governance, management, structure, family councils, and advisors provide ripe avenues to consider. While prior research has examined “if” and “how” family businesses are different, we encourage future scholars to examine “why” family businesses are different from nonfamily businesses, and different from each other.
Finally, while we were particularly pleased to learn that Family Business Review was a frequent outlet for studies in our review, we would like to offer a list of other potential outlets for social issues–family business research. Journals such as Business and Society, Business and Society Review, Business Ethics Quarterly, Corporate Social Responsibility and Environmental Management, Entrepreneurship Theory and Practice, Journal of Business Ethics, and Organization and Environment are a few journals we believe would be particularly receptive to this work.
In closing, we would like to thank all the scholars who submitted their work for this special issue, and especially thank the cadre of expert reviewers who provided excellent evaluations of this work (please see the appendix). Given their prevalence around the world, family businesses are a significant creator of social benefits, as well as social costs, in many social and economic systems. Our knowledge of the relationships between business and social issues, as well as our ability to address social problems in the future, will be significantly advanced by understanding how and why family firms make socially conscious decisions.
Footnotes
Appendix
Acknowledgements
The authors respectfully thank Trish Reay, Becky Reuber, Carlo Salvato, and Pramodita Sharma for their instructive comments on prior versions of this article.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
