Abstract
The aim of this systematic narrative literature review is to explore empirical evidence as to how a multiprofessional approach to child protection decision making is implemented in hospitals settings. Child protection cases where there is a suspicious serious injury suspected sexual abuse or serious neglect are often investigated in hospital, involving a number of relevant professions. Five electronic bibliographic databases were used for the search. To be included in the review studies had to be published in a peer-reviewed journal, report on empirical research, be available full text in English, and have used an identifiable research design. The search was restricted to 10 years, from January 1, 2010, to December 31, 2019, and retrieved 6,934 studies. The review includes 26 studies undertaken in 10 countries. In all the hospital-based settings studied, child protection decision-making tasks were assigned to a designated multiprofessional team. However, there was remarkable diversity in models of team structure, regulation of workflow, structured procedures, and standardized tools through which practice was carried out. Research focused on evaluating the teams’ effectiveness in fulfilling their duties which were, first and foremost, the identification of possible child maltreatment. The analysis identifies various systemic approaches and quality improvement methods to promote effective team-based decision-making processes in hospitals. The interactional aspect of collaborative team-based practice was generally missing from the published research. This article discusses next steps for the development of practice, policy, and research to enhance useful multiprofessional child protection team working in hospitals.
There is a general agreement that effective interprofessional collaboration and cooperation is the backbone of good child protection practice. Within recent decades, the importance of organizations working with children adopting multiprofessional approach to practice had been continuously recommended by fatal or serious harm child-abuse inquiries (Brandon et al., 2009; Laming, 2003), persistently supported by scholars (Hood et al., 2016; Munro, 2011), and steadily pursued by policy makers around the world (Alfandari, 2019; Burns et al., 2017; Department of Health et al., 1999; Killick & Taylor, 2020; Taylor, 2017).
Typical multiprofessional approaches to child protection practice involve ad hoc interprofessional case conferences at specific decision-making points, such as in England, Denmark, and Israel (Alfandari, 2019; Berrick et al., 2015; Pösö et al., 2014), or unified guidelines for risk management actions, such as the family violence Multi-Agency Risk Assessment and Management Framework in Australia (Baginsky & Manthorpe, 2020). More recently, innovative examples to systemic multiprofessional working led by social services can be found in the United Kingdom, including colocation working models such as multiagency safeguarding hubs and social work units, which have some evidence base for efficacy (Baginsky & Manthorpe, 2020; Crockett et al., 2013; Forrester et al., 2013). Following such progress, this literature review was set out to examine what we know from research about how groups of professionals with a range of disciplinary knowledge make child protection decisions in real-world environments. For the purposes of this article, we define a group as a functional unit (e.g., face-to-face groups and interorganizational collaborative teams) that has an objective or mandate to make decisions or to make recommendations to some decision-making person or body (Alfandari et al., in press). The specific focus is on the processes of team working to make decisions rather than to carry out interventions or deliver services.
In approaching the scientific literature on theoretical, strategic, and operational knowledge about group decision making, we discovered a research enterprise that however lively and developing also bears some substantial limitations which hindered its applicability to this study’s context. First, the traditional or classical group decision-making research tends to analyze the phenomenon artificially along several dimensions usually studied in isolation and without a comprehensive unifying epistemological or conceptual framework (Kerr & Tindal, 2004; Levine et al., 1993; Tindale & Kameda, 2000). For example, within the field of psychology, there is often a distinction between long-term groups (e.g., teams) and short-term or ad hoc groups (i.e., small groups), between group performance and group decision making, and between shared preferences and shared information (Ilgen et al., 2005; Kerr & Tindal, 2004; Tindale & Kameda, 2000). Such approaches are often criticized for being too simplistic to capture the complex and dynamic activity carried out by groups of professionals outside the laboratory in real-world situations (Levine et al., 1993; Patel et al., 2002).
Second, considerable emphasis is given in recent research, including in sociology, economics, communication, education, medical information, military science, and social work, to the way groups process and use information (Alfandari, 2019; Patel et al., 2002; Thompson, 2013; Tindale & Kameda, 2000). One outcome of this focus on group information sharing is the rapid growth of information technologies designed to support everyday interprofessional working (Hood et al., 2017; Patel et al., 2002). However, there is limited research evidence about intragroup or interactional processes (e.g., collective norms or power dynamics) and contextual factors (e.g., the task at hand or organizational structure) that helps or hinders the ability to work effectively with others in the group (Hood et al., 2017; Kerr & Tindale, 2004). More general research suggests it is the combination of both context and processes that determines whether groups will make better or poorer performances and choices, relative to individuals working alone (Kerr & Tindale, 2004).
Hospital-Based Context
This review concentrates on hospital settings so as to give a comprehensive and holistic insight into the collaborative domains of multiprofessional child protection practice in a natural setting. Hospitals are long-standing, well-established systems in which care is provided by a range of professional teams some colocated within the same building and to varying extents working under unitary management (Patel et al., 2002; Vinokur-Kaplan, 1995). Child protection cases where there is a suspicious serious injury, suspected sexual abuse, or serious neglect are often investigated in hospital, involving a number of relevant professions, such as medicine, nursing, allied health professions, social work, and law enforcement (Moon et al., 2018; Sarkar et al., 2021; Scoglio et al., 2019; Wiseman et al., 2019). Early studies from the 1990s on social workers’ activity in hospitals, which traditionally apply physician-centered model of care (Ambrose-Miller & Ashcroft, 2016), identified confusion around roles, functions, and responsibilities; power or status differences between professions; and a tendency to safeguard professional “turf” as barriers to effective multiprofessional working (Abramson & Mizrahi, 1996; Cowles & Lefcowitz, 1995).
In relation to child protection, a hospital setting should provide a good opportunity to diagnose and plan how to address child maltreatment (CM). There is a range of professional expertise and medical resources that can be drawn on (Benbenishty et al, 2014; Teeuw et al., 2017). On the other hand, the nature of professional interaction with patients and their families—typically an episodic, stress provoking, short engagement—may generate uncertainties around the assessment and engagement process (Benbenishty et al., 2014; Chen et al., 2010; Davidson-Arad et al., 2010). In addition, hospital staff effectiveness in managing child protection cases depends on the provision of both preliminary information and follow-up feedback from community-based services (Benbenishty et al., 2011; Jedwab et al., 2015; Svärd, 2014). Thus, practice requires various layers of multiprofessional collaborative activity, both within the hospital and outside it.
Over the last 60 years, hospitals (mostly children’s hospitals or university-affiliated hospitals) around the world have adopted multiprofessional working models to strengthen decision making regarding evaluation and management of CM (Jud et al., 2010; Kistin et al., 2011; Rowe et al., 1970; Teeuw et al., 2017). Institutional multiprofessional teams, often known as child protection teams (CPTs), can be found in countries such as the Brazil, Canada, Hong Kong, Israel, New Zealand, Switzerland, Turkey, and United States (Benbenishty et al., 2014; Harr et al., 2008; Jud et al., 2010; Kelly et al., 2015; Lee et al., 2006; Ravichandiran et al., 2010; Sahin et al., 2009).
While some researchers highlight the contribution of hospitals’ CPTs in reducing duplication of effort and providing greater continuity of care, others claim the exact opposite, given that the number of practitioners involved with the child and family may increase (Balsley et al., 2019; Connolly, 2012; Harr et al., 2008). Working models that integrate practitioners into multiprofessional teams are also criticized for resulting in expertise and resources being centralized at the hands of a few specialists, rather than distributed across front line practitioners, which subsequently reduces their accessibility to patients and clients (Connolly, 2012; Hood et al., 2016, 2017). Contributing to the debate around the effectiveness of interprofessional team-based models in managing CM cases within hospitals is the variation in policy framework (e.g., legislation and regulations), structure (e.g., team’s design and professional make-up), and functions (e.g., scope of activity and responsibilities) across hospitals, jurisdictions, and countries (Jud et al., 2010; Kistin et al., 2010).
In light of the described complexity in evaluating groups’ and teams’ effectiveness, the aim of this systematic narrative literature review was to explore empirical evidence as to what multiprofessional child protection decision making in hospital settings looks like in terms of practice processes. The approach taken in this review was influenced by our ecological perspective which takes into account the multilevel environments in which decision-making processes are embedded (Baumann et al., 2011; Nouman et al., 2020) and by Vinokur-Kaplan’s (1995) pioneering study on the effectiveness of hospital mental health teams, which highlighted the importance of attending to the organizational context and conditions when coming to study practice. Subsequently, we were aiming to capture a broad range of factors that may be proven critical to successful collaborative hospital-based practice. Our research question focused on the possible influences of case features (e.g., subtypes of CM), team design (e.g., size, professional composition), organizational environment (e.g., structured working models, training), and external factors (e.g., policy framework, regulated working networks with community-based services) on interprofessional team-based decision-making practice regarding CM in hospital settings.
Method
The systematic approach to literature reviewing taken in this study, referred to as “Systematic Narrative Review,” was primarily developed in response to the varied questions raised from everyday social work practice (Taylor et al., 2015). Principally, questions about the effectiveness of distinct interventions or services are at the heart of rigorous systematic reviews incorporating statistical meta-analysis of experimental results, such as those taken within the Cochrane Collaboration and Campbell Collaboration (Higgins et al., 2020; Kugley et al., 2017). The methodology used here has more general applicability and may also accommodate questions about views and experiences of those receiving or providing services, as well as prevalence and correlates of social problems (Alfandari & Taylor, 2021).
Systematic narrative literature review methodology is characterized by systematic and transparent processes for searching the literature to retrieve research, while retaining a more limited quality appraisal (i.e., limited to publications in peer-reviewed journals) and using a narrative synthesis (Taylor et al., 2015). This methodology has been found very useful for addressing a range of practice and service delivery questions, such as the influence of online communication and social networking on adolescent well-being (Best et al., 2014), survivors’ perspectives on intimate partner violence (IPV) perpetrator interventions (McGinn et al., 2016), resilience of child protection social workers (McFadden et al., 2015), professional decision making on elder abuse (Killick & Taylor, 2009), and decision making by health and social care professionals to protect an unborn baby (McElhinney et al., 2019).
Search Strategy
The research topic was converted into four distinct concept groups:<decision making> AND <multiprofessional> AND <child protection> AND <children and youth>. Then, search terms for each concept were combined into the initial search formula, with index terms assigned according to the facilities of the database (for the detailed search formula, see Alfandari & Taylor, 2021).
Five electronic bibliographic databases were included in the search: Scopus, Social Sciences Citation Index, Medline, Social Work Abstracts, and the Cochrane Central Register of Controlled Trials. These databases were selected based on their quality appraisal published in prior reviews, relevance to social sciences and health care research topics, and accessibility within the first author’s university library (Alfandari & Taylor, 2021). The search was restricted to a 10 year, from January 1, 2010, to December 31, 2019, and was limited to publications in the English language.
Inclusion and Exclusion Criteria
As mentioned, to provide an independent quality appraisal criterion, studies had to be published in a peer-reviewed journal. In addition, studies had to report on empirical research. We included studies that used quantitative, qualitative, or mixed methods research designs. We excluded action research or single case study methods due to challenges in determining quality based on these research designs (Taylor et al., 2015) and in accordance with the standard of this journal. Theoretical material, editorials, government papers, and policy documents were excluded.
Regarding relevance criteria, practice had to be conducted at a hospital setting. It was essential to establish sufficient conceptual clarity regarding what was meant by “multiprofessional collaboration in decision making.” Studies were excluded when decisions were not made by several professionals, or when these professionals all had the same professional background, or when the group of professionals did not include a social worker (these latter tended to be medical consultations on specific conditions). Studies where multiprofessional work was only manifested in sporadic events of consulting with one other professional were also excluded.
In order for the review to be most useful in terms of suggesting ways to improve joint decision making, we sought studies that probed links between interprofessional education or training and practice. We thus included studies on interprofessional learning into child protection that emphasized acquiring interprofessional teamwork expertise. Studies had to meet the requisites of professional variety, but we applied a more flexible boundary around the setting for the training intervention itself to also include university-based academic programs.
Data Extraction, Analysis, and Synthesis
The free citation management software program Mendeley Desktop was used to compile all 6,934 retrieved studies identified through the systematic search. The same program was also used to conduct the primary titles and abstracts screening, thus avoiding errors caused by multiple transmission and transformation of records. For the initial titles and abstracts screening, the authors developed a structured coding scheme including four labels: (a) IN for inclusion, (b) OUT for exclusion, (c) DISCUSS for uncertainties requiring team consultation, and (d) ACTION, for uncertainties requiring additional information, such as when an abstract was missing. Each study was tagged using one of the four labels along with a supplementary explanatory comment chosen from a predetermined list of possible reasons for exclusion. Next, duplications were removed and 125 full-text articles were independently assessed for eligibility by the authors. Any disagreements were discussed between authors until a consensus was reached (for a detailed account on this process, see Alfandari & Taylor, 2021). Considerable time and labor were invested in a meticulous inspection of participants’ professional background which became essential, given that the term “interdisciplinary” in health care research generally refers to different specialists within the medical occupation (Abramson & Mizrahi, 1996). Finally, the references list of articles included in the review were hand-searched by the first author and four eligible articles were added. Overall, 26 studies were included in the review. Figure 1 outlines the flow of the study selection process, using an adaptation of the Preferred Reporting Items for Systematic Reviews and Meta-Analyses diagram (Moher et al., 2009).

Flowchart outlining the study acquisition process (adaptation of the Preferred Reporting Items for Systematic Reviews and Meta-Analyses diagram).
Key information from the 26 included studies was extracted and tabulated along the following categories: first author, year of publication, and country; setting; scope of activity; decision-making responsibility; team design; in-hospital social worker position; supportive organizational context; sample; research design; main findings; and conclusion. Overall, four major research areas were identified, with several studies making an important contribution to more than one topic. Most prevalent were studies relating to diagnosis of CM and systemic mechanisms to support team-based collaborative decision making, with only few studies contributing on interactional aspects of intergroup activity (n = 4 studies) and interprofessional education programs (n = 3 studies).
Findings
Characteristics of Included Studies
Studies from 10 different countries were encompassed in the review. Twelve studies, nearly half of all the studies included, were conducted in the United States, five in Israel, two in New Zealand, and a single study conducted in each of Canada, Germany, Hong Kong, Japan, the Netherlands, Sweden, and Switzerland. This diversity of countries emphasized the worldwide pertinence of the issue.
Fifteen studies were carried out in a single urban hospital, mostly in a children’s hospital (n = 12 studies), or a specialist pediatric department (e.g., emergency, burns) within a general hospital (n = 3 studies). Eight studies were conducted in multiple settings, ranging from two to 23 different hospitals, including children’s hospitals and a general hospital, as well as urban and rural hospitals. In addition, three studies investigating interprofessional education programs focusing on child protection decision making were conducted in universities.
Most studies (n = 15 studies) applied a broad definition of CM referring to both child abuse and neglect. Among them, one study also added Munchausen Syndrome by Proxy and another used the term “children at risk” to include also children’s exposure to parent’s drug abuse, psychological illness, or domestic violence. The other studies investigated a subtype of CM, seven studies focusing on physical abuse (e.g., fractures, head trauma, burns), three on sexual abuse, and one study on child abuse. Put together, these findings highlight the complexity of the task assigned to hospital personal necessitating comprehensive expertise in various dangerous situations and harmful behaviors imposed on children.
Strategic Approaches to Multiprofessional Collaboration
The mechanism used in all hospital settings investigated to establish multiprofessional decision-making process regarding CM cases was to bring professionals together to work in an integrated team. Yet under the overarching umbrella of multiprofessional team-based practice lay great diversity. The key characteristics of the working models used to achieve active interprofessional collaboration are summarized in Table 1.
Structural and Functional Characteristics of Multiprofessional Team-Based Models.
Note. N = 23 studies. CAN = child abuse and neglect; CPO = child protection officer; CPS = child protection services; ED = emergency department; NAT = nonaccidental trauma; SCAN = suspected child abuse and neglect.
As shown in Table 1, there are significant differences, as well as some notable similarities, between hospital-based teams regarding their multiprofessional composition, scope of activity, ways of operating, and systemic mechanisms inside and outside the institutional environment. Intergroup-level analysis shows that commonly (n = 14 studies) teams’ core permanent members were pediatricians or physicians, nurses, and social workers. Six studies were exceptional to this trend (Kim et al., 2017; Kistin et al., 2010, 2011; Nigro et al., 2018; Rosado et al., 2017; Whaitiri & Kelly, 2011), and in three, some information was missing (Itzaky & Zanbar, 2014; Ross et al., 2019; Svärd, 2014). Three studies described institutional arrangement by which in-hospital social workers participated in the team on consultation basis only (Nigro et al., 2018; Ross et al., 2019; Svärd, 2014), and in three studies, a social worker from community-based services was a regular member (Higginbotham et al., 2014; Lo et al., 2017; Whaitiri & Kelly, 2011).
By and large, the key function of the teams, or the main decisions to be made, involved assessment whether the child’s condition resulted from CM (two studies were exceptions and focused on decisions subsequent to reported sexual abuse; Goyal et al., 2013; Hoehn et al., 2018). Yet, a more nuanced analysis of the studies revealed important variations in responsibilities, some narrow and some wide. A main function was often to determine whether there was a reasonable basis for Suspected Child Abuse or Neglect (SCAN) and report the case to state’s protective authorities for further inquiry, such as in Israel (e.g., Chen et al., 2010) and Sweden (Svärd, 2014). On the other hand, there were teams that conducted robust investigation, including forensic interviewing, with the aim of confirming (or not) a CM diagnosis, such as in New Zealand (Kelly et al., 2015; Whaitiri & Kelly, 2011). Some teams initiated voluntary referrals to health care and support services, for example, in Israel (Benbenishty et al., 2014) and the United States (Kistin et al., 2011). Teams in the Netherlands (Teeuw et al., 2017), Japan (Okato et al., 2018), and Hong Kong (Lo et al., 2017) had a leading role in deciding on welfare and support plans for children and their families. Thus, while for some teams’ recognition of possible SCAN was the end of the process, for others it was only the beginning. Other responsibilities prescribed for some hospital-based teams included duties of CM education and research such as in the United States (Kistin et al., 2011) and the Netherlands (Teeuw et al., 2017), participation in legal proceedings, as in the United States (Kistin et al., 2010, 2011), and management of a wide-range of familial problems, including domestic violence and elder abuse in the case of Japan (Okato et al., 2018). In some settings, teams accepted referrals of SCAN from external professionals and the public in general, while in other settings, referrals could only be made by hospital staff.
Diagnosis of CM by Multiprofessional Teams
Table 2 summarize the main findings from 14 studies in relation to multiprofessional teams’ key function of identifying CM cases.
Summary of Key Findings on Multiprofessional Teams’ Performance in Child Maltreatment Evaluation.
Note. N = 14 studies. AHT = abusive head trauma; CAN = child abuse and neglect; CPO = child protection officer; CPS = child protection services; ED = emergency department; NAT = nonaccidental trauma; SCAN = suspected child abuse and neglect.
As shown in Table 2, studies encompass several decision-making points along the CM diagnosis process, including initial referral to multiprofessional teams for assessment (n = 8 studies), teams’ evaluation of possible or confirmed CM (n = 10 studies), and mandatory reporting suspected CM to state’s protective authorities (n = 3 studies). In several hospitals, structured artifacts, such as tools protocols and technologies, were designed to support primary screening and referrals to the team (n = 4 studies; Higginbotham et al., 2014; Kim et al., 2017; Rosado et al., 2017; Teeuw et al., 2017) or the team’s subsequent diagnosis (n = 2 studies; Kim et al., 2017; Lo et al., 2017).
Examining the clinical characteristics of cases evaluated (with different levels of confidence) as the outcome of CM reveals notable consistency with the literature on CM identification in health care environments (Nouman & Alfandari, 2020). Team members recognized clinical and familial features which were frequently regarded as signs of emerging vulnerability about the child’s condition, these included features of the child (e.g., young age and early developmental problems), family (e.g., prior engagement with child protection service [CPS], marital status and conflicts, and financial hardship), and injury (e.g., severity and repetition of injury; Benbenishty et al., 2014; Jud et al., 2010; Kelly et al., 2015; Kim et al., 2017; Lo et al., 2017; Ravichandiran et al., 2010; Rosado et al., 2017).
Nonetheless, there are also concerns about assessment of probable CM being influenced by personal perceptions including subjective interpretations of observed parental behavior (Chen et al., 2010; Davidson-Arad et al., 2010; Kim et al., 2017) and social group biases that link minority groups and lower socioeconomic status with CM (Benbenishty et al., 2014; Higginbotham et al., 2014; Jud et al., 2010). The latter pattern was frequently found in individual professional’s isolated judgments in health care settings (Enosh et al., 2020).
Findings also suggest decision making by hospital personnel who referred cases to the team, as well as by team members, was possibly affected by errors. These diagnostic errors lead to overreferral of cases in which the child’s condition was not the outcome of CM (false positive error; Benbenishty et al., 2014; Higginbotham et al., 2014; Itzaky & Zanbar, 2014; Jedwab et al., 2015) or underreferral of cases of possible CM (false negative error; Kim et al., 2017; Nigro et al., 2018; Rosado et al., 2017; Teeuw et al., 2017).
Team Members’ Perspective on Collaborative Practice
Another way in which the collaborative function and performance of teams can be evaluated is to seek professionals’ own reflection about their teamwork experience. Applying Hackman’s (1990) classical model of group effectiveness, one could ask factors such as team members’ enthusiasm to work together again and by their sense of growth and well-being through the experience of teamwork (Kistin et al., 2010; Vinokur-Kaplan, 1995). However, only about a quarter (n = 6 studies) of the studies in this review actually approached professionals and collected information directly from them. The methodologies used in these studies explored professionals’ working-together experience, including data gathering using a questionnaire, Delphi approach, a task-tracing instrument, and rapid improvement events (Balsley et al., 2019; Kistin et al., 2010; Okato et al., 2018; Ross et al., 2019) as well as two studies that used semistructured interviews (Itzaky & Zanbar, 2014; Svärd, 2014). These studies emphasized the importance of professionals’ feedback on their everyday practice and its crucial contribution to meeting key goals such as:
identifying weak links in the workflow: For example, indicate on communication gaps in the habitual way the work is carried out (Balsley et al., 2019);
uncovering insufficient expertise: -For example, competence and skills around particular patient populations, such as pregnant women (Okato et al., 2018) or patients with reported sexual abuse (Hoehn et al., 2018);
direct improvement efforts to meet workforce needs: For example, when professionals voiced the importance of encouraging active interprofessional collaboration and team collegiality, as well as investment of hospital’s resource (Kistin et al., 2010); and
detecting unexpected and unwanted outcomes of reforms: -Such as limited investment of time by in-hospital social workers in CPTs CM activities (Ross et al., 2019) following the introduction of a care coordination strategy leading, escalation in power struggles and friction between social workers and physicians following an increase in physicians’ confidence dealing with SCAN following training (Itzaky & Zanbar, 2014), and the impact of institutionalized norms of action (e.g., juridical, therapeutic, or medical) on the role or position (i.e., active, passive, or reflective) social workers took in CPTs (Svärd, 2014).
Discussion
In the wake of the growing emphasis by researchers, practitioners, and policy makers on the role of multiprofessional collaborative decision-making practices in promoting children’s welfare and safety (Alfandari, 2019; Baginsky & Manthorpe, 2020; Hood et al., 2016; Munro, 2011), we applied a systematic narrative review methodology to investigate how this approach is implemented within hospitals. The analysis of the 26 studies included in this review revealed that in all hospital-based settings studied, CM decision-making tasks were assigned to a designated multiprofessional team. Yet, we also found a remarkable diversity in teams’ models, regulation of workflow, structure of procedures, and use of standardized tools through which practice was carried out. This required caution in synthesizing concluding arguments and integrated implications based on the empirical evidence.
The effectiveness of hospital-based multiprofessional teams was regularly predicated on fulfillment of their duty to identify possible CM. Overall, findings suggest that multiprofessional teams were effective in detecting CM, with some subtypes of CM being more successfully than others (Davidson-Arad et al., 2010; Jud et al., 2010; Lo et al., 2017), that is, in comparison to alternative methods of diagnosis such as utilization of The International Classification of Diseases (ICD) codes or judgments made by an individual professional which would have missed actual CM cases (false negative error; Chen et al., 2010; Lo et al., 2017; Nigro et al., 2018; Ravichandiran et al., 2010).
Our analysis identified numerous systemic approaches and quality improvement methods taken by policy makers and hospitals to promote effective team-based decision-making process. These efforts to increase teams’ effectiveness can be clustered around the key measures listed below.
Policy framework: Embedding teams’ function within governmental or national regulations, such as in Israel, Hong Kong, and Japan (Chen et al., 2010; Davidson-Arad et al., 2010; Lo et al., 2017; Okato et al., 2018).
Enabling working conditions: Provision of appropriate resources such as staffing, medical equipment, administrative support, and protection of time (Goyal et al., 2013; Kistin et al., 2010).
Standardized decision-making aids: Utilization of structured tools and protocols such as a guideline algorithm for initial screening of SCAN (Higginbotham et al., 2014; Rosado et al., 2017), risk assessment matrix (Lo et al., 2017), or clinical prediction tools (Kim et al., 2017).
Communication facilitators: Implementation of artifacts to enhance easy and useful communication with the team and among team members. For example, internet-based internal reporting system of SCAN cases to the team (Teeuw et al., 2017), structured communication tools, and standard scripts (Balsley et al., 2019).
Availability of external consultation: Opportunities and networks for consulting with professionals in the community, including child welfare and protection services. For example, arrangements like colocation of the team, police, and child protection agency in one center just beside the hospital (Whaitiri & Kelly, 2011) and carrying out case conferences within the hospital (Lo et al., 2017).
Prescribed meeting touchpoints: Regulations and schedules for joint meeting for discussion and decision making, for example, timely case conferences (Lo et al., 2017; Whaitiri & Kelly, 2011) and fixed scheduled biweekly meetings (Teeuw et al., 2017).
Low referral threshold: In-hospital policy that encourages referral to the teams. For example, referral of all parents presented to the hospital’s emergency department (ED) with potentially risky characteristics (e.g., suicide attempt or substance abuse; Teeuw et al., 2017) or all children under 5 years with burns (Nigro et al., 2018).
In-hospital training on multiprofessional working: Training programs for staff, for example, physicians (Itzhaky & Zanbar, 2014) or ED personal (Goyal et al., 2013) around CM and related local working procedures.
Regular performance review: Measures taken to review and evaluate the quality of teams’ performance. For example, implementation of self-evaluation tool (Kistin et al., 2011), continuously review of all cases by a pediatric child abuse specialist (Goyal et al., 2013), and collecting feedback from patients’ families (Balsley et al., 2019).
Limitations
The search methodology to identify studies was rigorous but was necessarily limited in terms of the number of databases that it was feasible to use. Restricting the review to papers published in peer-reviewed journals had the merit of having the objectivity of a standard beyond the knowledge base of the review team and which draws on the expertise of journal reviewers who had been selected for their particular knowledge in relation to the topic of this article. It is acknowledged that this may leave the review open to some publication bias. However, there is little in the way of financial incentives that might bias against the publication of negative results on this topic area, so we do regard this as a major limitation.
The majority of studies investigated the teams’ competence in identifying CM by utilizing a retrospective record analysis design (two studies were exceptions; Benbenishty et al., 2014; Jedwab et al., 2015). This methodology bears some inherent limitations which hinder the ability of making robust inferences about teams’ diagnostic capacity. Mainly, retrospective studies depended exclusively on the quality of case file documentation, which was found to be unstandardized and deficient in many settings (Chen et al., 2010; Goyal et al., 2013; Jedwab et al., 2015; Jud et al., 2010; Ravichandiran et al., 2010; Rosado et al., 2017). In addition, retrospective studies may have relatively limited capacity in recognizing possible gaps between what the workforce is expected to do according to regulations and what is actually done in practice. Such protocol-practice gaps were reported in two studies in relation to compulsory tasks prior to team involvement. In one study, 30% of eligible children did not received a skeletal survey (Kim et al., 2017), and in another, 55% of eligible children were not referred to the team (Rosado et al., 2017) as required by hospital guidelines. These findings suggest that examining cases assessed by teams may only reveal part of the picture, and it may be that the guidelines do not sufficiently encompass the diversity of forms of abuse: physical, sexual, emotional, and neglect. Yet, even more importantly, retrospective studies lacked follow-up information that could provide external verification of team assessment, such as legal conviction of CM, provision of services to families, or other multisector administrative data (Benbenishty et al., 2014; Davidson-Arad et al., 2010; Goyal et al., 2013; Kim et al., 2017; Kistin et al., 2011; Ravichandiran et al., 2010; Teeuw et al., 2017). In addition, only one study used readmission data, which may be more easily assessable, as a mean to verify team evaluations (Nigro et al., 2018).
The second limitation that we would like to highlight is that research on interactional or interpersonal aspect of collaborative team-based practice was limited in the published literature. In general, studies did not go beyond the investigation of organizational and procedural arrangements to enhance teams’ effective function, illustrating the “rational-technical” approach to enhance child protection decision making (Alfandari, 2017; Hood, 2015). Only a small number of studies addressed issues such as the importance of acceptance of professional boundaries, mutual trust and respects, and collegial atmosphere (Itzhaky & Zanbar, 2014; Kistin et al., 2010; Svärd, 2014). It remains unclear how can these qualities be achieved.
Hospital-based CPTs are in effect encounters between professionals whose judgments are rooted within different knowledge systems (Svärd, 2014) and working cultures; it may be inevitable that they clash. For example, physicians with a medical, patient-centered approach were found to be more inclined to report SCAN to CPS in comparison to social workers which hold a more holistic and therapeutic perspective (Itzhaky & Zanbar, 2014; Svärd, 2014). With each profession striving to protect its area of jurisdiction (Svärd, 2014) and to contribute its unique skills, how can such conflicts be bridged? One simple solution, reported in two studies, is professionals taking initiatives to report SCAN cases without having the other team members directly involved (Itzhaky & Zanbar, 2014; Svärd, 2014).
What Have We Learned (and Didn’t Learn) From Research?
In this final section, we extend our discussion, considering the studies included in this review in terms of broad implications for practice, policy, and research. Key points to consider in terms of practice, policy, and research to enhance useful multiprofessional team working around CM in hospitals are summarized in Table 3.
Implications for Practice, Policy, and Research to Enhance Useful Multiprofessional Team Working Around Child Maltreatment (CM) in Hospitals.
As shown in Table 3, studies’ recommendations to enhance useful multiprofessional team working around CM in hospitals involve adopting an inclusive multiprofessional approach when coming to study and improve practice, utilizing loosely designed working guidelines that can be adjusted across settings, providing teams with the appropriate organizational support including qualification around multiprofessional collaboration skills, and regularly monitor and review practice.
Footnotes
Acknowledgments
The authors gratefully acknowledge Amy Lauren Shapira of the reference department at the Younes and Soraya Nazarian Library at the University of Haifa, for her advice and assistance with formulating the database search strategies.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
