Omar Human Performance Modeling in a Decision Support Experiment

Human performance models that simulate the multiple task behaviors of the operators of complex systems are now being developed that can, with appropriate discretion, be used to complement the human players in real-world-like simulation environments. We have developed and used human performance models for an air traffic control simulation that was the basis for a decision support system experiment with human subjects. The experiment is briefly described and the roles played by the human performance models for air traffic controllers and flight crews are discussed. The theory that forms the foundation for the development of the human performance models, and the Operator Model Architecture developed to create the models are presented. Future directions for research based, in part, on the experiment results are outlined.