Abstract
This article chronicles the experiences and lessons learned in establishing strategic foresight (SF) in a U.S. government organization. This has value to the field of foresight, which is seeking to establish foresight in organizations as an intentional capability to explore alternative futures and work towards preferred futures. This work also has particular value to other federal agencies establishing or considering establishing a SF practice.
Introduction: A Model for Introducing Foresight
How does one introduce foresight into an organization? In recent years, there has been an increased emphasis on the use of foresight principles across the federal government. For example, the Office of Personnel Management (OPM) Circular A-11 emphasized the need for federal agencies to incorporate strategic foresight (SF) in strategic planning and performance frameworks (OMB 2022). In addition, in 2021 OPM produced a Federal Workforce Priorities Report that highlighted developing agency foresight capability as one of the key promising practices, and in 2022, it produced a guidebook on Developing & Applying Strategic Foresight for Better Human Capital Management (OPM 2021; 2022).
Activities in the Foresight Integration Model.
1. Publicizing
The first step of the model notes the obvious point that futurists must first let the client know about the work. It is still quite common for futurists to get quizzical looks when describing this activity. Foresight is [generally] not taught in K-12, although some organizations are working to change that (Bishop 2018; Prince 2020). At some serendipitous point, an individual or organization will come across either a publication, talk, academic program, or some information about the future and thus become introduced to the concept. The Houston Foresight program calls it the “stumble upon,” as so many prospective students use the phrase to describe how they came across foresight.
2. Introducing
In terms of introducing foresight to an organization, the process usually begins when an individual stumbles upon foresight, then comes back to the organization and says, “we should do this.” There may be an exploratory phase or a study to assess the new capability. If the individual has the institutional authority to do so, they may initiate the foresight work themselvesor recruit or persuade someone else to do it. Anecdotally, the emergence of foresight in many disparate parts of organizations, from market research to knowledge management, data analytics, policy, human resources and so on, could be explained by foresight taking hold wherever the initial champion (or sponsor) is located.
3A. Doing the Work
The champion/sponsor initiates an activity, whether a presentation, workshop, project, or training activity.
4A. Evaluating Outcomes
This step can be done formally (e.g., follow-up survey) or informally (chat with the client). An internal sponsor may make a formal decision. The participants will also make their own decisions and spread the word either positively or negatively within the organization. If the project works well, team members will talk to their colleagues about it and build interest; if it doesn’t go well, that information will also be shared.
5A. Positioning
At this point, with some work done and evaluated, the champion will typically lead an effort to develop a strategy to promote the further use of the SF capability. In some cases, the champion has developed a team and may have brought an external professional futurist on board through contractually approved mechanisms.
3B. Doing the Work
The position activity guides the next batch of work.
4B. Evaluating Outcomes
The next batch of work is evaluated formally or informally.
5B. Positioning
The team decides at some point that enough work has been successfully done and develops a proposal for a more permanent institutional role.
6. Institutionalizing
This activity is when the organization provides a formally recognized role, e.g., integration in formal work processes or on the organization chart.
Organizational Form
The Houston Foresight program teaches a module on “Organizational Futures” that suggests there are five major models (Hines 2021) for how foresight is being operationalized inside organizations. Some organizations may choose to follow a blended approach where specific aspects of the models are applied to fulfill the goals. The list below is arranged from least to most integrated: • Ad hoc projects • Communities of practice • Specific functional focus • Small group with a general focus • Fully institutionalized
The Ad hoc projects model is simply that an organization carries out a foresight project when there is a perceived need and then returns to normal operating mode. While there may be follow-up on the project, nothing is institutionalized, and when the project is completed, no additional foresight work is done … until another project is launched.
The community of practice (CoP) model, which is the approach expanded upon in this article, is centered on group meetings and collaborative projects. In this model, no one is “in charge’ per se, but the discussions and projects are largely led by volunteers, and an individual or an office may take the “sponsoring” role. Volunteers contribute time and effort depending on their availability and interest in a particular topic/project, often with awareness or approval from the supervisory chain. Individuals involved in organizing the CoP may have 10-25% of their time dedicated to it. A challenge this model has consistently faced is that it relies heavily on volunteers willing to participate, and eventually, either the energy fades or the pull of the “day job” leads to a waning of interest.
The specific functional focus model is when foresight is brought in to do just one thing. It can be any organizational function, from risk management to market research to new business development. Initially, at least, the foresight work is confined to just one thing.
The small group with a general focus model is when 1-5 people are appointed or hired specifically for a foresight unit intended to serve the entire organization. The names vary, from Trends to Innovation to Strategy, and typically are accompanied by an “And Foresight.” The key point is that the specific focus is on doing foresight work, and the applications can be fairly wide-ranging.
The fully institutionalized model represents a pinnacle, with foresight integrated into key activities and operations of the organization. Foresight becomes part of the cultural fabric of the organization. It is an essential and integral part of what the organization does. The Shell oil company is widely considered the poster child for this model in the private sector and the Government of Singapore in the public sector, (with acknowledgement to Finland and the United Arab Emirates (UAE), who are coming on strong. (Schwartz 1996; Kuosa 2011; Dreyer and Stand 2013; Wilkinson and Kuipers 2013; Smith 2017).
The CDC Foresight Journey
The initial purpose for establishing SF was to enhance CDC’s capabilities in anticipating public health threats. It is important that SF is an evidence-informed approach with extensive application in the real world. Indeed, the University of Houston Framework Foresight approach that CDC adopted requires extensive research throughout its steps.
The SF journey across CDC is captured in the following sections and involves the adoption of several components of the Foresight Integration Model: • The origin story: A retrospective horizon scan • Introduction by champion • Training: skill building • The Learning & Action Network (LAN): supporting peer collaboration • Practice: Tools and projects: applying the learning on the job • Evaluation: training feedback and design team observation
The origin Story: A Retrospective Horizon Scan
A real-world horizon scanning example was used as an early proof of concept for the CDC. In 2018 and 2019, a pilot was launched as a joint effort by the CDC, led by OADPS (Office of the Associate Director for Policy and Strategy), now the Office of Policy, Performance, and Evaluation (OPPE), with the Association of State and Territorial Health Officials (ASTHO) to explore the increase in head injuries and deaths caused by the use of electric scooters. The e-scooters were beginning to pop up everywhere. While cities and towns did have policies and guidelines on the operational aspects, the consequences to public safety and public health were not anticipated and prepared until accidents, hospital admissions, and even some deaths began to occur (Badeau et al. 2019; Bhavin et al. 2019). The project utilized a retrospective horizon scanning technique to see if an earlier warning could have been developed. Indeed, the process retrospectively identified the early signals of the growing use of e-scooters for wider transportation. While using e-scooters as an easy and convenient alternative to automobiles was appealing, the public health implications, road and pedestrian safety, and other city/local regulations had not been sufficiently explored before the market expansion of e-scooters.
The retrospective scan on e-scooters looked for scan hits between 2014 – 2017. Indeed, weak signals of e-scooters were observed in 2015, at least 3 years before the rapid emergence of e-scooters and unintended public safety and health concerns were realized. There clearly had been an opportunity to get proactively ahead of the problem. This realization prompted members of the OPPE to consider what value SF might add to their efforts. This example served as a proof of concept that horizon scanning approaches may help identify emerging trends and potential disrupters to public health. The authors note that this project generated significant interest from state health officers who preferred to have advance awareness about potential public health disrupters.
This project suggested to the team that horizon scanning and SF indeed had the potential to provide decision-makers with early warnings about potential public health predicaments that would, in turn, enable more timely and appropriate responses.
Introduction by Champion
The successful pilot with ASTHO paved the way to introduce SF across the CDC. The champion for the introduction was OPPE, an organizational entity within the CDC Immediate Office of the Director. Interestingly, it was around the same time that a parallel effort was underway at the National Institute for Occupational Safety and Health (NIOSH), an institute within the CDC. NIOSH had just begun to introduce SF by working with the University of Houston to conduct training with two dozen employees in October 2020 (Streit et al. 2021).
OPPE organized an SF Forum in September 2019 to kick off and introduce SF to the organization. Hines was invited to deliver a keynote presentation on SF and its implications for public health policy. Hines focused on the potential applications of horizon scanning, with the key benefit being that if the organization chooses to do horizon scanning, it “future-proofs” itself against being surprised. Hines then visited with several internal groups and leaders to further discuss the benefits of foresight.
Training: Skill Building
The kickoff event generated interest such that the foresight champion, OPPE, decided the timing was right to introduce SF to a wider audience by conducting a training session open to the full range of organizational members. They enlisted Hines and the University of Houston to design the training. The training goal was to raise awareness of the benefits of SF and to begin the process of skill- and capacity-building.
The training was delayed due to the onset and rapid spread of COVID-19. The training was initially designed to be face-to-face but had to be re-crafted to a virtual platform due to the pandemic. The initial plan was to offer the training to a small cohort. Demand was so great that a second cohort was also trained, thus training eighty participants in total.
The participants were broken into two cohorts of approximately forty each. A key focus of the training was working on a sample foresight project based on the participants' regular work or interest in the spirit of learning by doing. Teams were formed around ten different topics of relevance to public health. The topics were all on “The Future of: (1) chronic disease prevention (2) climate change (3) data collection for intellectual disability (4) emergency preparedness (5) evidence (6) federal grant-making (7) infectious disease (8) injury prevention (9) public health workforce (10) social media
The design of the virtual training was to deliver the content in half-day modules and then ask the teams to spend roughly a half-day completing homework assignments. The teams self-organized using meeting tools such as Zoom. Each team submitted group assignments bi-weekly. The Houston team provided feedback, and the CDC teams updated their project deliverables.
Strategic Foresight Design Team
The success of the training inspired the champions at OPPE to begin coordinating and planning the rollout of SF more systematically. This new group was dubbed the “Design Team.” Membership was expanded beyond OPPE to include CDC colleagues who had prior exposure to SF principles or expressed passion for foresight principles. An important contribution was coming to an understanding of what strategic foresight means for the CDC. The operational definition of SF that was adopted at the organization is as follows: Strategic Foresight is the study of change that uses a systematic methodology to explore the future in order to make better decisions today by helping us move us toward the futures we want and avoid those we don’t, and to ultimately build confidence in the future by building our capacity to avoid surprise!
With a definition in hand, the first order of business, described below, was to establish a CoP (Danemiller and Jacobs 1992; Hines 2003).
Creation of the Strategic Foresight-Learning & Action Network (SF-LAN)
The next leg in the journey was the Design Team’s creation of a version of the community of practice, dubbed the SF-LAN, which explicitly focused on the concepts of learning together by taking action. It was created as an active network and place for CDC staff to practice and support the understanding and application of SF. The creation of an SF-LAN was based on the following: • To • To help • To start • To
Specific objectives for the SF-LAN included enhancing scanning and sense-making and sharing best practices. From the beginning, there was an emphasis on bringing in external experts to share their tools, methods, and experiences. It also provided a platform to continue to build on the previous training, including a regular “fishbowl” session in which the UH team would focus on various aspects of CDC SF projects and walk the group through “how they do it” and answer questions. This proved to be valuable in keeping the learning from the training sessions alive and useful.
Figure 1 summarizes the various aspects of the SF-LAN. As the practice of foresight began to spread, the SF-LAN evolved to include discussion of ongoing scanning and full foresight projects. SF-LAN Approach. OPPE provided the infrastructure and the Design Team to host the SF-LAN; Targeted Applications included both full SF projects and horizon scanning activities; learning from practice continually expanded the practice base; technical learning and support was provided by the University of Houston through direct consultations; adaptive learning and support occurred using a fishbowl process (making explicit what and why decisions were made) by the consultants for participants.
Since its inception, a two-hour meeting has been held on the third Thursday of every month. The time is typically evenly split between an external guest speaker presenting on a foresight topic, and the other segment most often features the fishbowl activity.
The external presenters have graciously donated their time to help spread foresight at the CDC. They have come from multiple domains: federal government, non-profit, and academic institutions. Some have been professional futurists, and others have been involved with foresight efforts inside their organizations. The idea is to allow CDC SF-LAN practitioners to learn different approaches and methods from external experts.
The fishbowl involves some aspect of CDC foresight work being reviewed “live” by the UH futurist team to enable the community to get a peek inside the mind of the futurists as they do their work. Members went beyond asking questions addressing “what was decided” to get at the underlying understanding by asking the futurists ‘how and why something was decided’. This led to rapid and practical learning in the participants in building their SF capacity.
SF-LAN Topics
There is an SF-LAN listserv for staying in touch between the monthly meetings and alerting staff to relevant presentations and resources. A SharePoint site has also been established to facilitate learning and collaboration among the staff hosting previous recorded sessions and presentations.
Practice: Tools and Projects
Tools
A Horizon Scanning tool, aptly called the Horizon tool (beta 1.0 for internal use only), was prototyped and piloted for internal use by colleagues from the Office of the Chief Information Officer (OCIO) for helping to identify emerging public health events via Reddit posts. The tool applies natural language processing and machine learning technologies to rapidly sift through thousands of Reddit posts and comments daily and clusters health-related words and phrases that may contain signals for the future relevant to public health. The Horizon Tool has the potential to automate and accelerate scanning and help identify emerging public health trends.
Learning by Working on High-Impact and Time-Relevant Projects
A key part of the foresight learning journey was a collaboration between CDC colleagues and the University of Houston team to carry out full-scale SF projects (going through all the stages of strategic foresight and leading to a detailed report) – selecting some of the preliminary projects conducted during the certificate course and expanding them into full-scale projects. The goal was to gain hands-on experience in the full life cycle of SF steps and develop a final report with a set of considerations and actions. The project work was shared in the monthly SF-LAN to spread the lessons more widely across the organization.
The projects went through the full UH Framework Foresight process and could draw on the work already completed during the training. Since it was a volunteer effort, the selection was based on which teams demonstrated the most enthusiasm, did the most work, and had the time and will to keep going. In addition, the immediate relevance of the proposed projects to the present public health context was also considered. Accordingly, three teams were selected, and two were combined into one project – evidence and social media.
The two topics were (1) “The Future of Evidence” and (2) “Future of Emergency Laboratory Preparedness.” The “Future of Evidence” explored changes in how evidence is generated and communicated in the future, likely characterized by ongoing uncertainty and frequent crises. The “Future of Emergency Laboratory Preparedness” examined trends in focus areas (e.g., partnerships, regulatory environment, workforce, testing) with the potential to impact national public health laboratory preparedness and response activities.
University of Houston Framework Foresight Process and Deliverables.
The CDC team did the initial work on each step with the guidance of the University of Houston faculty. University of Houston graduate student teams further refined CDC teams' work, and subsequent versions were shared monthly on the SF-LAN. While this approach required a lot of careful scheduling, in the end, it proved workable. These efforts culminated in the development of two reports, and the findings from those reports are in various stages of consideration or implementation within the respective offices.
The University of Houston Framework Foresight process, horizon scanning, and the two projects noted above have been key aspects of internal communications about foresight within the organization. At the beginning of each SF-LAN meeting, the graphic shown in Figure 2 is used to orient participants about the past and ongoing foresight work. Application: The University of Houston Framework Foresight involved the initial steps of “mapping the future,” followed by sense-making of signals of change to inform action, which we refer to as “shaping the future” resulting in two full foresight projects (labelled as A). We have initiated a broad horizon scanning process to identify and monitor emerging trends/issues in public health (labelled as B). Conducting projects based on the SF complete life cycle and conducting broader or specific-topic-related scanning are two approaches we utilize in the CDC strategic foresight efforts.
Scanning Projects
After the two “full” projects were completed, it was decided that a useful next step would be to develop an ongoing scanning capability. One option was to scan broadly for changes impacting the entire organization. The other was to focus on a particular aspect of the organization. The more focused approach was a smaller-scale option and was decided upon. The Design team went back to the ten teams (minus the three who had just completed the full project) and asked if they had an interest in doing a horizon scanning pilot. Again, the goal was to use shared results with the SF-LAN. In fact, the team’s work organized itself around presenting work to colleagues at the SF-LAN.
One team immediately expressed interest in exploring the Future of Federal Grant-making as the topic. CDC is one of the largest grant funders to the states, tribes, territories, and local governments to promote public health. For example, in FY 2021, the Office of Grants Services (OGS) supported 5,648 grant awards to 2,424 recipients. These awards generated 16,433 actions that placed more than $49.2 billion into public health programs and research around the world. OGS also published 152 new Notice of Funding Opportunities (NOFOs). Overall, there has been increasing interest in the future of federal grantmaking. The enormous increase in funding in recent years made the project timely and relevant (The Pew Charitable Trusts 2022).
While that project was ongoing, the CDC’s Climate and Health program was interested in exploring developments in Compound Climate Hazards and their implications for human health. The SF-LAN put out a call for volunteers for this horizon scanning effort and ended up enlisting 40 colleagues from across the organization. A mini training on Horizon Scanning was provided, and the project was launched.
Where Next: The Way Forward (Evaluation/Impact)
The SF journey began with enhancing the CDC’s capabilities in anticipating public health threats. Over time, as more was learned about SF, additional practical applications were explored, as evidenced by the ongoing projects (Future of Grantmaking and Climate and Human Health: Compound Hazards).
After completing the initial certificate course, the eighty participants were surveyed about their experience.
Several representative questions and responses are presented below. • In response to a question to rank the overall quality of this training, 40% considered it as excellent, and 47% considered it good. • In response to a question to rank the level of learning about Strategic Foresight from this training, 34% strongly agreed, and 52% agreed. • In response to a question on how likely the individual or organizational unit is to incorporate Strategic Foresight into their work at the CDC, 20% responded very likely and 48% likely.
These results showed a broader interest in strategic foresight among initial training participants. In addition, OPPE leadership received informal feedback from interested colleagues and incorporated the suggestions in subsequent planning efforts.
A science leader within the National Center for Environmental Health (NCEH) and a key player in the Compound Hazard horizon scanning project observed that: “Strategic foresight helped us identify new, previously untapped resources and topics of research. While we traditionally look into peer-reviewed literature and request information on science gaps from subject matter experts, we often cannot get perspectives from outside those areas – such as the public, communities, and groups with interest and work in the topic but not scientific or research background. Yet, they are often those most impacted by our work and drivers of change. We were able to expand the Division research agenda as well as the climate health one, thanks to this new methodology.” This statement gives some indication that CDC leaders who have experienced strategic foresight are beginning to apply horizon scanning approaches and to think differently about the research agenda.
Lessons: Barriers and Responses
The introduction of any new capability into an organization will confront barriers. Time, budget, and staff are among the major barriers encountered to date, and the approach has relied on the Design Team, SF-LAN volunteers, and external consulting with subject matter experts to guide the effort. Volunteer energy can eventually fade or be overwhelmed by one’s day job. It is helpful to have a professional futurist on staff, but that confronts the typical budget and staffing barriers.
Below are four barriers typical to a foresight introduction and how they have been addressed at the CDC (Hines and Gold 2015).
1. Foresight Competes for Attention with Other Priorities
Busy colleagues don’t have time for new initiatives. The notion that “good ideas” would find their way to the agenda is often quickly abused. In this case, the external consultant observed with some amazement that this capability was introduced during the pandemic, and people participated despite an unprecedented and often overwhelming workload. Perhaps that was because SF aligned so well with the need to keep looking forward.
2. Foresight is Perceived as Threatening
The champions are often overly optimistic in assuming a receptive response from respective institutions and colleagues. In reality, not everyone is comfortable introducing ideas like strategic foresight. At the CDC, this was addressed during the work on the two full projects. There is also concern that in some instances, particular scenarios are not fully developed, and the emerging nature of it may not be ready for full release because of the potential to be misunderstood.
3. Foresight is Viewed as Intangible
It can be perceived by some colleagues as more of an intellectual activity than about getting things done. This has probably been the most challenging barrier at the CDC, as with most organizations. However, we wish to state that several positive changes have been observed in recent months. For example, the Future of Emergency Laboratory Preparedness project team has socialized the findings and recommendations with external partners and is beginning to operationalize some critical action items. The Future of Grantmaking project is likely to introduce a few considerations to the upcoming Notice of Funding Opportunities (NOFOs) and encourage the use of foresight principles in strategic planning. Lastly, the Compound Hazards project has led the Division leadership to consider trends observed through non-peer-reviewed sources also to be considered to inform the research agenda. These developments indicate a small but significant cultural shift and positive momentum in applying foresight principles to improve program quality and effectiveness.
4. Foresight Capacity Requires Continuous Application in Respective Offices and Needs Leadership Support and Nurturing
What might be called entry-level recognition of future thinking often exists to a degree in many organizations – i.e., the level of trend lists. But to go deeper requires consistent and ongoing work to spread across a large organization. The CDC is slowly and steadily building that capacity via training, and the SF-LAN is taking the next step to re-introduce it to state, territorial, and local public health authorities.
Foresight Integration Model and the CDC Experience.
CDC colleagues who have gone through the University of Houston certificate course, contributed to foresight projects and are part of the CDC SF-LAN community can scan for emerging trends that can have a harmful, and potentially disruptive impact on public health. Participation and contribution to SF efforts are completely voluntary. CDC strategic foresight efforts have received visibility and attention among CDC colleagues, as evidenced by a gradual increase in projects and CDC efforts recognized by external foresight scholars and federal agencies. For example, an independent report on strategic foresight across the US federal government mentioned CDC SF-LAN as an example of “Green Shoots of Strategic Foresight” (Scoblic 2021). The US OPM 2022 Federal Workforce Priorities Report highlighted the CDC Strategic Foresight Learning & Action Network (SF-LAN) as an example of “promising agency practices.”
Lessons for Foresight
Spreading the word about foresight and getting more people and organizations interested and involved is a key priority (Scoblic 2021). But we have relatively few models and cases for how to do it. This case illustrates one pathway and provides some valuable insights and lessons. It is particularly noteworthy that the CDC has been extremely eager and open to learning from how others did it. In the case, the Federal Foresight Community of Interest (FFCOI) community of practice has provided valuable lessons in sharing their experiences. Clearly, there are opportunities for the field to ease the journey. It was interesting to see the CDC first “test” the idea of foresight with an association representing state, tribal, local, and territorial health officials. Might this suggest to futurists that associations could be equally valuable partners in providing test beds for their members to try out foresight?
The integration of foresight proceeds at varying degrees of speed depending upon the external circumstances. The community of practice-driven approach that relies largely on volunteers is likely to take longer than an approach with staff, budget, and a fixed position on the organization chart. This approach has to convince people that it is worth volunteering their time amongst many competing priorities, including an unprecedented global pandemic directly drawing tremendously on agency resources. Foresight can be vexing in that it deals with ideas about the future that resist conventional vetting efforts comforting to a science- and evidence-based organization. Despite these challenges, the Design Team is busy planning for the next stage in the foresight journey. SF-LAN community continues to be the hub of the foresight activity.
In addition, the initial SF efforts coincided with the emergence of the COVID-19 pandemic, followed by CDC emergency responses for COVID-19 and other re-emerging disease outbreaks (Ebola in Africa, Polio in the US, and Monkey/Mpox around the world). These multiple emergency response activities might have made the agency more focused on outbreak responses than on a newly introduced concept like strategic foresight.
In spite of the process and progress described here, challenges remain before foresight is fully integrated and institutionalized. CDC employees consider themselves part of a scientific or evidence-driven organization/culture, and strategic foresight is inherently about the future. At this time, there is no evidence to show an adverse event was averted or a particular condition (health or social) was improved because of the horizon scanning and strategic foresight projects. That might account for the continued need to institutionalize SF at an agency such as CDC. Void of direct causal chains illustrating SF made a difference. We expect the uptake to be slow. It could be very similar to the public perception of primary disease prevention because it may be harder for the public to realize how primary prevention may have saved lives as opposed to the mortality and morbidity caused by a disease condition.
Footnotes
Acknowledgements
We thank the CDC Office of Policy, Performance, and Evaluation (OPPE) for their continuous support, the CDC project teams for their contribution to the collective learning experience, the CDC design team for their contribution to the foresight vision, CDC horizon scanning volunteers, and CDC SF-LAN community for their support, contribution and continuous engagement. The authors also thank Drs. Eli Skillen, Heather Kuiper and LaVonne Ortega for critical review of the manuscript.
Declaration of Conflicting Interests
The author(s) declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Funding
The author(s) received no financial support for the research, authorship, and/or publication of this article.
Disclaimer
The findings and conclusions in this report are those of the author(s) and do not necessarily represent the views of the Centers for Disease Control and Prevention/the Agency for Toxic Substances and Disease Registry.
