Abstract
Background
As artificial intelligence (AI) tools become increasingly integrated into healthcare, AI tools support disease management and well-being in older population. However, adoption of AI technologies is often hindered in the population, raising questions about how technology acceptance translates into direct health benefits for older adults.
Objectives
Guided by the Technology Acceptance Model, this study aims to examine the structural mechanisms by which AI healthcare technology variables, including AI competency, attitude, or use frequency, influence health-related life satisfaction among middle- to older-aged adults.
Methods
This study was a secondary analysis using data from 2024 Digital Divide Survey in South Korea. The analytic sample included 582 participants aged ≥ 55 years. Structural equation modeling was used to examine associations among AI competency, attitude, or perceived helpfulness, AI use frequency, and health-related life satisfaction.
Results
The measurement and structural equation models demonstrated acceptable fit. AI competency was positively associated with AI healthcare helpfulness (β = .23, p < .001), AI attitude (β = .53, p < .001), and health-related life satisfaction (β = .28, p < .001). AI attitude was significantly associated with AI healthcare use frequency (β = .29, p < .001), whereas AI healthcare use frequency and helpfulness showed no significant direct effects on health-related life satisfaction.
Conclusions
AI competency, a psychological aspect of AI use, is a more crucial determinant of physical and mental well-being in later life than the increased frequency of AI healthcare use. Interventions should prioritize strengthening AI literacy and self-efficacy among underserved older adults.
Keywords
Introduction
According to the United Nations, by 2050, one in six people worldwide will be aged 65 years or older, nearly doubling the proportion observed in 2021. 1 Population aging has emerged as one of the most profound demographic trends, with far-reaching implications for health systems, social structures, and overall well-being. 2 As societies grow older, 3 many individuals experience multiple chronic conditions, functional decline, and social isolation, which can reduce life satisfaction and quality of life.
Life satisfaction, a subjective evaluation of one’s overall quality of life across physical, psychological, and social domains, is a critical indicator in aging and health research. 3 Higher life satisfaction has been linked to lower morbidity, greater functional independence, and stronger psychological resilience in later life.4,5 However, many aging individuals report relatively low levels of life satisfaction, which is often associated with declining physical health, reduced social participation, and psychological distress.6–9 Such low life satisfaction is a significant risk factor for depression, frailty, and reduced longevity.10–12 Therefore, proactive strategies are needed to enhance well-being among the aging population.4,13
In this context, artificial intelligence (AI)-driven healthcare technologies are emerging as transformative tools to enhance self-management, disease prevention, and overall quality of life among aging populations.13,14 AI applications, including predictive analytics, wearable devices, and conversational agents, can support daily health monitoring, medication adherence, and early detection of health risks.15–17 By providing continuous, data-driven, and personalized feedback, AI systems empower the aging population to actively participate in their own care, potentially improving life satisfaction and well-being. 18 AI technologies relevant to older adults include devices equipped with algorithms for health monitoring, dietary coaching applications that use image recognition, and voice-activated assistants that provide medication reminders or advice.16,17,19 Frequently integrated into smartphones, smartwatches, and digital health platforms, these tools offer continuous, personalized feedback, supporting self-management and early risk detection. Such technologies represent the AI systems older adults may encounter daily, even without direct clinical intervention.
However, the adoption of AI healthcare technologies among older adults remains limited. Many face barriers such as low digital literacy, usability challenges, data privacy concerns, and skepticism toward AI systems.4,18 This phenomenon, often referred to as the “gray digital divide,” highlights disparities in digital participation, which can exacerbate health inequalities and social exclusion among older populations. 20 Thus, understanding the behavioral and cognitive mechanisms that influence AI acceptance is critical for fostering equitable and sustainable digital health innovation. 21
In healthcare contexts, the technology acceptance model (TAM) and related frameworks have been widely applied to telehealth, mobile health, and wearable systems to explain technology adoption and engagement among older adults. 22 Although previous studies have used TAM to examine technology adoption in this population, most have focused on general technology use or single-device contexts, such as smartphones or telehealth platforms, rather than AI-driven healthcare systems.23–26 Previous reviews have identified that technology use can enhance quality of life or mental well-being in older adults.27,28 However, little is known about the mechanisms by which AI healthcare technology acceptance translates into improved life satisfaction and quality of life.
Building on this gap, this study aimed to explore the structural mechanisms underlying AI healthcare technology acceptance, usage behaviors, and their effects on health-related life satisfaction among older adults. The findings are expected to inform the design of AI literacy programs, user-centered healthcare technologies, and policy strategies that promote equitable adoption of digital innovations and enhance life satisfaction and well-being among the rapidly growing aging population.
Methods
Study design and participants
This study used data from the 2024 Digital Divide Survey conducted by the National Information Society Agency of Korea, which is publicly available on the government website (data.go.kr) and did not require additional permission for secondary analysis.
29
The purpose of this annual survey is to examine the outcomes of national policies in resolving inequality in digital accessibility in the population of all ages and to provide fundamental information for future policy development. The data collection period was from October to December 2024. The primary data were obtained from a nationally representative sample aged ≥7 years (N = 7,000). From the entire sample, participants aged ≥55 years (n = 2,300) were initially considered, as they were defined as the aging population by the primary data source. Of these, participants who reported awareness of AI healthcare services were considered eligible for the present analysis. Complete-case analysis was then applied, and participants with missing values in the main study variables, including AI healthcare use frequency, were excluded (n = 1,718). Consequently, 582 observations were included in the analysis. The entire data selection process is illustrated in Figure 1. Sample flow chart.
Theoretical framework
This study was guided by TAM, which has been widely used to examine human behavior related to technology acceptance. According to the model, 30 perceived ease of use is associated with perceived usefulness, both of which can affect attitudes toward using technology and ultimately shape behavioral intentions, leading to actual technology use. The Technology Acceptance Model posits that, among older adults, perceived usefulness and attitude toward AI technologies are key mediators of the relationship between AI competency and the likelihood of adoption. 30 Among older adults, affective and cognitive variables, such as AI competency/literacy, self-efficacy, and trust, play particularly influential roles in shaping acceptance. 21 Based on the literature and theoretical framework, corresponding items were selected from the survey data. The study also extended the original TAM to examine whether AI technology use can affect a health-related outcome—life satisfaction—as an endpoint in the aging population.
AI technologies relevant to older adults include wearable devices equipped with AI algorithms for fall detection and vital sign monitoring, AI-powered dietary coaching applications utilizing image recognition, and voice-activated assistants that offer medication reminders or health advice. Consistent with previous research demonstrating that digital competency and technology-related self-efficacy influence perceived usefulness, behavioral intention, and life satisfaction in later life,31–33 AI competency was modeled to influence perceived usefulness and attitude, ultimately linking AI use to life satisfaction in older adults. To identify potential intervention targets for improving health-related outcomes through AI technology, this study examined the direct pathways between perceived ease of use or usefulness of AI technology and the health-related outcome (see Figure 2). Conceptual framework of the study design
Measurements
The variables of interest were selected based on TAM structures. In addition to theory-based variables, demographic variables regarding participants’ age, sex, and educational level were assessed. Information regarding participants’ AI-related technology accessibility, specifically to various devices such as desktop computers, laptops, smartphones, and past experiences of any AI healthcare use were also examined. Participants’ experiences of previous AI healthcare use were also assessed using a 5-point Likert scale ranging from “never used” to “often.” The following variables were selected to examine the hypothesized relationships in this study.
Data analysis
Stata/SE 17.0 (StataCorp LLC, College Station, TX, USA) was used for descriptive and structural equation modeling analyses. Demographic variables were summarized using descriptive statistics. The entire sample was also divided into two groups: one group included participants who had never used AI healthcare technologies before, and the other included those who had used the technologies at least once. Participants’ information regarding demographic characteristics and AI-related technology accessibility was analyzed using descriptive statistics, including frequencies and percentages. These variables were further compared using chi-square tests of independence according to prior AI healthcare use experience. For descriptive group comparisons, the variable of previous AI healthcare use was converted into a binary variable: “never used” and “used” (combining “rarely,” “sometimes,” and “often”). However, the original frequency scale of AI healthcare use was retained in the structural equation modeling analysis.
To examine the validity and reliability of the measurement model, a two-step approach to structural equation modeling was employed. 36 Confirmatory factor analysis was first conducted to validate the latent constructs of AI competency and AI attitude in the measurement model. Several parameters were used to evaluate measurement model fit, such as chi-square, root mean square error of approximation (RMSEA), comparative fit index (CFI), Tucker-Lewis index (TLI), standardized root mean squared residual (SRMR), and coefficient of determination (CD). 37 The factor loadings of each item on the underlying constructs and their uniqueness were assessed. Average variance extracted (AVE), and composite reliability (CR), and Cronbach’s α were used to assess convergent validity and reliability. Convergent validity was primarily evaluated using AVE and CR values. AVE values above 0.50 and CR values above 0.70 were considered indicative of acceptable convergent validity. 38 However, constructs with AVE values slightly below 0.50 were considered acceptable when CR values were adequate, based on prior methodological recommendations. 38 Cronbach’s α values greater than .7 were considered to be acceptable. 37 The square root of AVE of each underlying construct was also examined to assess discriminant validity in the model, with a threshold level of 0.7. 38 Finally, structural equation modeling was employed to examine the proposed theoretical structures using the same indices for the measurement model. Age, sex, and education level were included as covariates based on prior literature 39 and to maintain model parsimony within the structural equation modeling framework. Standardized coefficients (β) were used to examine the path relationships in the model. Significance was set at P< .05. Both measurement and structural equation modeling were performed using the maximum likelihood estimation method.
Ethical considerations
The institutional review board of Ewha Womans University reviewed and approved the study protocol (IRB no. ewha-202509-0014-01). Because this is a secondary analysis of publicly available data, consent was not required, and only de-identified information was obtained.
Results
Sample characteristics
Characteristics of study participants and group differences by AI healthcare use (N=582).
Data represented as n (%).
aLiving with more than two people including family members, relatives, or others.
bRefers to smart watch, smart health band, AI speakers, and etc.
Measurement model
Confirmatory factor analysis for measurement model. a
FL, factor loadings; AVE, average variance extracted; CR composite reliability.
a
Structural equation model
The fit of the hypothesized theoretical model was acceptable, as shown in Figure 3. The structural model exhibited good fit (RMSEA = .055, CFI = .926), meeting conventional thresholds for structural equation models.
37
All standardized loadings exceeded 0.60, indicating acceptable item performance. As shown, perceived AI competency had strong positive direct effects on perceived AI helpfulness (β = .23, P <.001) and AI attitude (β = .53, P <.001). AI attitude was also affected by perceived AI helpfulness (β = .21, P <.001), which in turn positively affected frequency of AI healthcare use (β = .29, P <.001). Frequency of AI healthcare use and perceived AI helpfulness did not show any significant direct effects on health-related satisfaction, but perceived AI competency had a positive direct effect on health-related life satisfaction (β = .28, P <.001) in the sample. Results of the structural equation modeling analysisa
Discussion
Given the rapid innovation rate of healthcare technology, an increasing number of older adults are encountering AI-based devices and related technologies in their everyday lives. To better support the aging population and maximize the benefits of AI technologies, gaining a deeper understanding of the mechanisms underlying technology use and its impact on health outcomes is essential. This study examined the theoretical structures of AI technology use among middle-aged and older adults and further explored the relationships between key variables and health-related outcomes. The findings support the proposed theoretical framework of AI technology use in the aging population and identify AI competency, an extended concept of perceived ease of use in TAM, as a significant factor that is positively associated with health-related life satisfaction. Overall, this study provides empirical evidence from a structural model linking AI competency, attitudes, and health-related life satisfaction among middle-aged and older adults using national survey data. The findings suggest that AI competency, rather than the frequency of AI use alone, may be more closely associated with perceived physical and mental well-being in later life, offering potential implications for future interventions.
Previous studies have consistently reported that digital literacy or competency is associated with life satisfaction or health-related quality of life, often through the mediating role of self-efficacy.40–43 These studies primarily focused on well-established and widely implemented information and communication technologies or digital devices. This study extends this evidence by suggesting that AI technologies—despite their rapid evolution and unpredictable trajectory—may exhibit similar structural relationships with health-related quality of life. This finding suggests that theoretical frameworks that have traditionally been applied to technology adoption may also be valid in explaining AI-related technology use behaviors in middle-aged and older adults.
Based on the findings from this and previous studies, the importance of enhancing AI competency and self-efficacy for healthcare use should be emphasized in aging populations. Although several AI competency frameworks have been developed for students and educators,44,45 none have been specifically designed for the general population or individuals with specific health conditions. Previous AI intervention studies involving older adults have reported improvements in general quality of life; however, these effects were modest and mixed, and often not directly linked to health-related outcomes. 46 Future studies should examine the impact of AI use on healthcare-specific outcomes in middle-aged and older adults and develop AI competency frameworks tailored to disease management. Such efforts could support the development of AI-enabled healthcare interventions that are better tailored to future aging populations.
In addition to AI competency, AI attitude also emerged as a significant factor associated with AI healthcare use frequency in the model. Notably, perceived AI competency and perceived AI helpfulness were both significantly associated with AI attitude, whereas AI attitude was directly associated with actual AI healthcare use. These findings suggest that older adults’ engagement with AI-based healthcare services may be shaped not only by technical competency but also by broader psychological readiness and positive attitude toward AI technologies. Positive attitudes toward AI may reflect greater trust, acceptance, and willingness to engage with technology, whereas concerns regarding data privacy, inequities, loss of human control may discourage engagement.47,48 These findings suggest that promoting AI healthcare engagement among older adults may require not only technical training but also strategies that enhance positive attitude toward technology.
One notable finding of this study is that the frequency of AI healthcare use was not directly associated with health-related life satisfaction. This may be because AI competency reflects psychological characteristics, such as confidence and perceived control, which could directly contribute to mental well-being 49 regardless of actual engagement behaviors. This finding also suggests that simply using technology may not be sufficient to meaningfully influence perceived health-related well-being. Instead, feeling confident with AI and having a positive attitude toward it seems to have a bigger impact on the well-being of older adults.
However, their success in improving health outcomes seems to depend more on user confidence and understanding than just having access. This suggests that future nursing strategies should include training on both digital access and how to use specific AI features.16,19,49 From a digital health perspective, these results show the need to design AI health technologies that focus on user understanding, confidence, and a sense of control. Programs that build AI literacy and skills may help older adults more than simply increasing technology use. These findings show that psychological and cognitive readiness, such as AI skills and attitudes, may matter more than how often older adults use these tools. For nursing, this means gerontological nurses should not only encourage access to AI-based services, but also help older adults build confidence, digital health skills, and a sense of control through targeted education and support. Future studies should examine how the quality of user–technology interaction moderates the relationship between AI competency and health-related outcomes over time.
Lastly, perceived AI healthcare helpfulness did not demonstrate a significant direct association with health-related life satisfaction. One possible explanation is that perceived helpfulness reflects evaluations of specific AI-related tasks or functions, whereas health-related life satisfaction represents a broader and more global assessment of physical and mental well-being. Consequently, perceived usefulness of individual AI healthcare services may not necessarily translate into higher overall life satisfaction among older adults.
South Korea is known for its advanced Internet infrastructure, and the sample characteristics in this study reflect this context in that all participants had Internet access and most had access to AI-enabled technologies, such as desktop computers or smartphones. Consequently, the findings may be most applicable to high-income countries where the majority of residents have reliable access to digital devices and the Internet. The participants in this study also had relatively favorable living conditions, as indicated by their levels of disability, education, and living status—only 12% lived alone. As unprivileged populations with lower education levels or those living alone may experience a greater digital divide and lower digital health literacy, 20 the current findings may have limited generalizability. Future research should include individuals with limited access to or awareness of AI healthcare technologies to better capture health-related impacts across diverse socioeconomic groups.
The study has several limitations that should be acknowledged. First, because all the data were cross-sectional and self-reported, causal relationships cannot be inferred. Some indicators also relied on a single item, potentially attenuating the true associations among the constructs. Several variables, including AI healthcare helpfulness, AI healthcare use frequency, and health-related life satisfaction, were measured using single-item indicators available in the national survey dataset. Although such measures are commonly used in large population-based surveys and have been associated with broader health and quality-of-life outcomes,50,51 they do not permit assessment of internal consistency reliability and may provide limited evidence of construct validity for multidimensional constructs. Therefore, the findings should be interpreted cautiously.
Second, although this study aimed to examine the structural mechanisms of AI technology acceptance and its association with health-related outcomes, the measurement model showed borderline convergent and discriminant validity for the AI attitude construct despite its strong reliability. In older adults, perceived competence may dominate evaluative attitudes, leading to partial construct overlap. Also, this may reflect conceptual overlap with other variables in the model. Because more refined item development was not feasible in this study, given the nature of secondary analysis, future studies should incorporate revised and validated items to more precisely measure each construct in the model. Third, complete-case analysis was used to handle missing data, which may have introduced potential selection bias if excluded participants systematically differed from those included in the final analytic sample. Due to the cross-sectional design, causal relationships among the variables also cannot be inferred. The sample included only respondents who were aware of AI healthcare services, which could overrepresent individuals with greater digital access and socioeconomic resources, thereby limiting the generalizability of the findings.
Despite these limitations, the results revealed that access to laptops, tablet PCs, or smart accessories was associated with prior user experience with AI healthcare technologies. Although this study did not identify any direct effects of AI healthcare use frequency, previous evidence has shown positive associations between AI healthcare use and health outcomes, such as reduced hospitalization and fall rates. 19 Therefore, improving access to AI-enabled digital devices among unprivileged populations and low-resource countries may create more opportunities for AI healthcare engagement, and ultimately contribute to better health outcomes across different countries and regions.
Conclusion
This study suggests that AI competency may be associated with health-related life satisfaction among middle-aged and older adults. These findings may provide useful considerations for the development of inclusive and user-centered AI healthcare services for aging populations. Future aging societies may require not only wider access to AI healthcare technologies but also support for older adults to develop the competency needed to engage with such technologies. Strengthening AI competency across diverse socioeconomic groups may also be an may help address disparities in digital health engagement among aging population.
Footnotes
Acknowledgements
During the preparation of this manuscript, an artificial intelligence tool was used for language editing, translation, and refinement of grammar. All study design, data analysis, interpretation of the results, and final manuscript content were conducted and verified solely by the authors.
Author contributions
MJK, Conceptualization, Formal analysis, Methodology, Writing-review & editing, Writing-original draft, Funding acquisition; HJC, Methodology, Writing-review & editing, Writing-original draft.
Funding
The authors disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This study was supported by the Basic Science Research Program through the National Research Foundation of Korea (NRF) funded by the Ministry of Education (RS-2023-00250911). The funding body had no role in the design of the study, collection, analysis, and interpretation of data; or writing the article.
Declaration of conflicting interests
The authors declared no potential conflicts of interest with respect to the research, authorship, and/or publication of this article.
Data Availability Statement
The datasets generated or analyzed during this study are available on the public website.
