Abstract
The ProViisikko project comprises the pilot projects of the five hospital districts in Finland. The work concerns the development of tools for controlling and monitoring care chains and the development of interactive tools for steering service demand. Five hospital districts, businesses, research institutes, universities, NGOs and other key partners are concentrating, each in their own region, on implementing a specific entity which, together, will produce an overall solution which can be expanded for national or international use, either as a whole or in modular form. Routine functions related to the provision of information will eventually be performed by clients themselves on a variety of terminals rather than at visits to health centres. Call-centres and interactive portals will direct demand accurately to the appropriate social welfare and health care resources. Close cooperation between hospital districts local authorities and development organizations will permit the development of services and products with a population base of 1.2 million and also ensure comparability between regions.