Abstract
A research project was started in 1985 to explore large-scale production systems which have a strong impact on the development of quality courseware. The exploration and evaluation of these production systems contribute to the explanation of the overall unsatisfactory quality of courseware. This article focuses on results of a survey which was conducted in January 1987 addressing more than sixty profit and nonprofit institutions in England, the federal Republic of Germany, the Netherlands, Switzerland, and the United States. The survey revealed interesting results in various fields. The five working hypotheses (production strategy, production approach, and quality factors for courseware development) were confirmed to a great extent. These results may be instructional for institutions which recently joined this area and/or are planning to do so.
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