Abstract
BACKGROUND:
Never Events (NE) are serious clinical incidents that are wholly preventable if appropriate institutional safeguards are in place and followed. They are often used as a surrogate of the quality of healthcare delivered by an institution. Most NEs are surgical and orthopaedic surgery is one of the most involved specialties.
OBJECTIVE:
The aim of this study was to identify common NE themes associated with orthopaedics within the National Health Service (NHS) of England.
METHOD:
We conducted an observational study analysing the annual NE data published by the NHS England from 2012 to 2020 to collate all orthopaedic surgery-related NE and construct relevant recurring themes.
RESULTS:
We identified 460 orthopaedic NE out of a total of 3247 (14.16%) reported NE to NHS England. There were 206 Wrong implants/prostheses under 8 different themes. Wrong hip and knee prosthesis were the commonest “wrong implants” (n = 94; 45.63% and n = 91; 44.17% respectively). There were 197 “wrong-site surgery” incidents in 22 different themes. The commonest of these was the laterality problems accounting for 64 (32.48%) incidents followed by 63 (31.97%) incidents of wrong spinal level interventions. There were 18 (9.13%) incidents of intervention on the wrong patients and 17 (8.62%) wrong incisions. Retained pieces of instruments were the commonest retained foreign body with 15 (26.13%) incidents. The next categories were retained drill parts and retained instruments with 13 (22.80%) incidents each.
CONCLUSION:
We identified 47 different themes of NE specific to orthopaedic surgery. Awareness of these themes would help in their prevention. Site marking can be challenging in the presence of cast and on operating on the digits and spine. Addition of a real-time intra-operative implant scan to the National Joint Registry can avoid wrong implant selection while fiducial markers, intraoperative imaging, O-arm navigation, and second time-out could help prevent wrong level spinal surgery.
Introduction
Never Events (NE) are defined as serious clinical incidents that are wholly preventable if appropriate safety recommendations that provide strong systemic protective barriers are implemented by the healthcare provider institutions [1]. Most such clinical events (such as retained foreign body, wrong-site surgery or wrong implant) are associated with surgical procedures [2,3] and a large number are related to orthopaedic surgery [4,5]. Performance of many procedures on an emergency basis, nature of conditions that are often bilateral, and common use of implants, etc. make orthopaedics particularly prone to this problem [6]. This is probably the reason why orthopaedics is the surgical speciality with one of the highest numbers of litigation claims [7,8].
The recent focus on the problem of NE within the National Health Service (NHS) of England has evolved into the publication of a comprehensive National Safety Standards for Invasive Procedures (NatSSIPs) [9] and a Patient Safety Alert [10] inviting all NHS trusts to develop their own Local Safety Standards for Invasive Procedures (LocSSIPs) keeping local needs and services in mind. It is hoped that the development of these locally appropriate checklists and safeguards would minimise the occurrence of these serious clinical events. Not only that, the occurrence of these events is often regarded as indicative of wider systemic failings within the organisation and is often used as a surrogate of the quality of care delivered by the regulators. This has resulted in an enhanced focus on NE within individual healthcare organisations.
At the same time, NEs are fortunately rare and account for a tiny fraction of adverse clinical incidents [11]. This does though mean that individual clinicians and even hospitals may not be able to identify common themes that then go unnoticed and repeat themselves from one hospital to another. Their relative rarity has precluded detailed analysis of commonly recurring themes within each speciality. Like many other surgical specialities, there is no published data on the common NE themes in the field of orthopaedics. Lack of this information may have prevented a detailed causative analysis of each of these themes. This might be one of the reasons why NEs continue to persist without any apparent decline in numbers [2,3]. The purpose of this study was to analyse common orthopaedic NE themes from the data held by NHS England and to present recommendations that would help reduce the incidence of these adverse events.
Materials and methods
Within the NHS England, healthcare professionals are required to report all adverse clinical incidents to the National Reporting and Learning System (NRLS) through their own institution’s incident form reporting systems. Each clinical area in each healthcare provider institution has a Clinical Governance (CG) lead, who is responsible for ensuring that these incidents are acted upon and that appropriate mechanisms are then put in place to prevent a recurrence.
Participants and data resources
Clinical incidents that meet the criteria for NE are separately identified and reported to commissioners and NHS England. The ultimate responsibility for this rests with the medical directors of the institutions who are also assisted by the safety leads in this task. The system is further overseen by local commissioners who oversee the hospital funds and the Care Quality Commission (CQC), who monitor the quality of care provided by the individual trust. Each year, after local incident investigation and national analysis of data, NHS England publishes a final whole-year report [2].
Study setting, method and variables
We analysed NHS England NE reports from April 2012 to February 2020. NHS England does not however attribute NE to any particular speciality. Two of the authors (AT and IO), therefore, went through the whole dataset to identify all orthopaedic surgery-related NE. Any discrepancy was resolved by discussion and involvement of a third author (KM). Data were tabulated in three main categories and then common themes were identified in each of these categories.
We further propose practical recommendations to help prevent these incidents. Our recommendations are based on the authors’ own experience and knowledge, the NatSSIPs guidance, and published scientific literature. As such, they will need to be scientifically examined in future studies.
Bias
There have been some significant changes in the methodology of data collection by NHS England during the study period. This means we cannot use this data to reveal true trends over time. Firstly, the NE list was revised in March 2015 and again in February 2018 to include more categories. Furthermore, the data from the 2019/2020 report was extracted on 11 March 2020 to cover the period between 1 April 2019 and 29 February 2020 whereas the data for previous years extended up to 31st March.
Institutional review board approval
Not applicable since it is an analysis of data already published by NHS England and is in the public domain.
Results
We identified 460 NE relevant to orthopaedics out of 3247 NE reported by NHS England from 2012 to 2020, representing 14.16 % of the total (Table 1). “Wrong implants or prosthesis” was the commonest group (n = 206, 44.78%), followed by “wrong-site surgery” and “retained items post-procedure”, (n = 197, 42.82% and n = 57, 12.39%) respectively. Table 2 shows the annual incidence of the main categories.
Percentage of orthopaedic NE of the total broken down by category
Percentage of orthopaedic NE of the total broken down by category
NE: Never events.
All orthopedic never events
We identified eight different themes under the wrong implants (n = 206) group (Table 3). Wrong hip and knee implants represented the majority of wrong prosthesis incidents (n = 94, 45.63%; and n = 91, 44.17% respectively). There were 12 (5.8%) wrong plates and screws, and 5 (2.4%) wrong nails.
Wrong prosthesis
Table 4 shows 22 different themes under eight main categories of wrong-site orthopaedic surgery (n = 197) group. The commonest category was the laterality problems accounting for 64 (32.48%) incidents. The common themes under this category were wrong side spinal interventions and wrong side hip procedures accounting for 36 and 13 incidents respectively. The second commonest category was wrong spinal level interventions with 63 incidents representing 31.97%. Most of these incidents were wrong level procedures (62) and one wrong level incision.
Wrong site surgery
There were 18 incidents of intervention on the wrong patients and 17 wrong incisions representing 9.13% and 8.62% respectively. Wrong digit interventions represented 6.09% with 12 incidents. The other categories included wrong joint injections, wrong procedures, and unnecessary/missed procedures accounting for 11, 8, and 4 incidents representing 5.58%, 4.06%, and 2.03% respectively.
Table 5 shows the retained items post-procedures (n = 57) group. We identified 17 themes under five different categories of retained items in this group. Retained pieces of instruments were the commonest category with 15 incidents representing 26.31% of the total retained items. The commonest theme under this category was retained screws or pins from instruments with 11 incidents.
Retained foreign object
The next categories were retained drill parts and retained instruments with 13 incidents each (22.80%). We noticed two distinct themes of retained drill parts; retained drill guide, block or sleeve accounting for 7 incidents, and 6 incidents of a retained drill bit. Additionally, there were 10 incidents of retained guidewires/peg representing 17.54%. Six retained K-wires have been reported accounting for 10.52%.
We identified 47 orthopaedic NE themes under the 3 main groups of wrong-prosthesis, wrong-site surgery, and retained items. This is the first focussed analysis of orthopaedic NE in the scientific literature. The themes identified in this study may help raise awareness of this problem and allow for more focussed work directed at their prevention.
The wrong prosthesis was the commonest group of NE, which is not entirely surprising given the common usage of implants in this speciality. An interesting finding here is that the wrong knee and hip prosthesis constituted the majority of the wrong implants (185/206). The numbers of wrong prostheses seem to be higher with elective procedures compared to the numbers of wrong plates, screws, and nails which are used more commonly in an emergency setting. This is different from other studies where emergency surgery has been associated with a higher risk of NEs [12,13]. This probably lends further support to the concept of multilevel process failure that can happen in both elective and emergency settings though the underlying factors are likely to be different. Previous studies have shown that wrong diagnoses, wrong referral letters from other non-surgical physicians, booking and listing errors all contribute to these incidents [11,14,15].
The NatSSIPs attempt to address [9] the problem by encouraging individual hospitals to develop LocSSIPs to prevent these incidents. Table 6 shows our proposed recommendations which are based primarily on the authors’ own experience, the NatSSIPs guidance, and the available evidence from the literature. The preventative measures for the wrong prosthesis should start during the preoperative phase with clear communication of the prosthesis specifications and effective team briefing. Extra caution should be used when performing simultaneous bilateral joint replacement procedures due to the increased risk of errors [16].
Recommendations and preventative measures
Recommendations and preventative measures
``Non-stock'' prosthesis: a prosthesis that is non-standard or is not included in an agreed permanent prosthesis stock. MHRA: Medicines and Healthcare products Regulatory Agency.
The intraoperative phase can be considered the most critical stage due to the stress imposed by the surgical procedure and the interaction among the different team members dealing with the prosthesis. Using written records of the prosthesis characteristics to bring the correct prosthesis from the store would limit the chance of mistakes. Real-time computerised prosthesis verification systems have been recommended and proven to be effective to avoid selection errors [17]. Although the NICE guidelines [18] did not specify how the real-time scanning should be done – computerised using special scanners or manually – due to the lack of cost-effectiveness studies, some studies from the United States have found real-time computerised verification system to be associated with decreased wasted implants and can be cost-effective in the long term []. Clear communication of the implant specifications at each step of prothesis handling is very important, especially when dealing with implants with multiple parts. The use of an instrument tray system including different plates and screws on the same tray can create a risk of confusing the types of plates. Preparing individual, sterilised packs for each different type of plate would further reduce the risk of wrong selection [20].
Postoperatively, surgeons should document the implant characteristics and submit data to the national registries where available. Instances of errors and adverse incidents should be transparently shared in a blame-free culture so that all appropriate lessons can be learnt.
Wrong-site surgery accounted for 197 incidents in 22 separate themes in eight categories in this study. Not unexpectedly for a speciality dealing with a large number of laterality-specific conditions, we found 64 laterality error incidents. Wrong side spinal procedures constituted more than half of these incidents (36/64). The second category was the wrong-level spinal procedures (63 incidents). These two findings highlight the difficulty of safeguarding measures relevant to spinal surgery. This may be attributed to the difficult skin marking and multiple-level disease. Unsurprisingly, spine surgery is associated with a significant risk of medicolegal claims and litigations [21]. Root cause analysis studies highlight imaging utilisation, operating room culture, and vertebral body marking as successful preventative strategies [22].
A review of imaging just before skin incision, intraoperative fluoroscopic navigation, and fiducial markers might help reduce wrong-site spinal incidents [23–25]. Recent studies show that the O-arm navigation had significant advantages in terms of accuracy over the C-arm fluoroscopy [26]. and when combined with neuro-navigation the radiation dose is significantly lower than the C-arm used for fluoroscopic guidance [27]. Additionally, the use of minimally invasive skin-anchored intraoperative 3 D navigation has been recently proved to limit the radiation exposure compared to fluoroscopy [28]. Another study used an oesophageal temperature probe as an affordable, non-invasive technique for intraoperative localisation during thoracic spine surgery [29]. However, anatomical variations like transitional vertebrae, lumbar ribs, butterfly vertebrae, hemivertebra, fused vertebrae, and spinal dysraphism can pose a high risk for wrong-level spinal surgery despite all the precautions. Moreover, the presence of tumours, infections, previous spine surgery, obesity, and osteoporosis can further complicate the surgical field [30]. Some authors have proposed a second time-out process to confirm the correct level using the image guidance before proceeding with the procedure [31].
The presence of cast and operating on digits can make proper site marking difficult. The surgical site should be confirmed before cast removal and marking should be immediately done after the cast or the slap has been removed. Whilst operating on tendons and digits, markings can be applied proximally and at the tip of the digit or on the anterior or posterior surface of the digit depending on the incision site. Undoubtedly, multiple simultaneous or staged procedures performed by different teams in trauma settings could increase the risk of errors. Site marking with initials of the different surgeons or the names of the procedures can limit this confusion. An additional time-out and a clear handover might further help.
We found 57 incidents of retained items post-procedures divided into 17 different themes under five categories. The commonest retained items were pieces of surgical instruments (15/57). An interesting finding here is the number of retained drill parts which included 7 drill guides and 6 drill bits. Also, there were 10 retained guidewires/peg and 6 k-wires. Authors believe that this was probably because these items are still not in the surgical count in many hospitals. Surgeons should ensure that these are included in their theatre count policy. Moreover, there should be a clear algorithm for failed reconciliation guiding the use of imaging modalities and involving the radiologists intraoperatively in challenging situations. Intentionally retained items could pose a risk for the future and a well-defined protocol should be in place to ensure timely removal. This should include colour coded bracelet or other visual markers, clear documentation, effective handover in situations when the patient is looked after by a multidisciplinary team, and during the changeover.
Another important factor to understand in this context is that there should be mechanisms for these incidents to be shared openly and widely. If they can happen in one place, they are often likely to happen in others too as the wider healthcare culture and practices are often similar from one hospital to another in any country or even across countries. One of the recent prominent changes introduced by the NHS Improvement towards establishing a blame-free culture is the removal of financial sanctions associated with NE [1]. This would hopefully encourage better reporting and further help spread the awareness of these events.
This first focussed analysis of NE of a large national dataset spanning nearly 8 years has yielded 47 specific orthopaedic themes. This specific knowledge may alert orthopaedic surgical teams around the world to commonly recurring NE themes. Our findings may further allow for further focused work aimed at understanding the reasons behind each of these themes with an overarching aim of developing better preventive strategies. We have also discussed different preventative measures specific to each category of orthopaedic never events. These recommendations can be adapted by the units providing orthopaedic surgery service to tailor their local checklist and develop local safeguarding measures based on the prevalence and trend of their adverse incidents.
There are several weaknesses of this study that need to be recognised. Firstly, though authors have taken care to include only orthopaedic surgery-related NE in this analysis, we cannot be sure of this as NHS England does not separate its dataset according to specialities. Moreover, this database only includes the type of NE and cannot shed any light on the underlying causes. Such work should follow our thematic analysis to find out all of several potential causes for these NEs. Then we can trial strategies aimed at specific prevention.
Due to the significant changes in the methodology of data collection by NHS England during the study period and the revision of the NE list in March 2015 and again in February 2018, the annual trends cannot be evaluated or compared.
Conclusion
We identified 47 different themes from 460 orthopaedic Never Events reported to NHS England between April 2012 and Feb 2020. Awareness of these themes may allow for the development of focussed strategies aimed at prevention. We also suggest preventative measures which could guide the development of safeguarding measures by the orthopaedic units around the world.
Footnotes
Author contributions
ATH and IO contributed equally to this work and shared the first authorship. ATH performed the data collection and analysis and drafted the manuscript. IO helped with data analysis and wrote most of the manuscript. KM conceived the idea for this study, helped with data analysis and manuscript writing. All other authors helped determine the methodology, provided feedback at every stage, and critically reviewed the manuscript. All authors have seen and approved the final manuscript.
Availability of data and material
Data are available on the NHS England website.
Conflict of Interest
The authors declare that they have no conflicts of interest.
Ethical declarations
Informed consent: Not applicable.
Statement of human and animal rights: Not applicable.
Funding
The authors did not receive support from any organization for the submitted work.
